Unique Security Products and Specialty Locksmith Services

Locks210.com - St Louis Locksmiths for Greater St Louis Missouri
'Securing America - One Door At A Time'314 266 1533
'Keep It Yours... Lock Your Doors!'

December 24, 2017

Minute Key Kiosk Produces Keys That Often Do Not Work...

Big box store patrons may have noticed the Minute Key Kiosks popping up at various Lowes, Home Depot, Walmart and other hardware stores over the last couple of years.

Key duplication is a service not only provided by locksmiths, but also hardware stores, shoe repairers and some gas stations too.

We have mentioned the Minute Key Kiosk in this blog previously, but were asked to remove the post by the distributor because the product hadn been officially released at that time.

This story comes about thanks to a post from a colleague in the Society Of Professional Locksmiths.

The machine in question, located in a Lowes store on the east coast, recently suffered a malfunction where the store manager was unable to open the machine up to remove money and replace the metal stock for continuing to make keys.

The manager had the operating key and could turn it in the access lock, but couldnt get the lock to function, requiring him to call a locksmith technician to fix the ailment.

My colleague attended and performed his miracle save, quickly and efficiently, allowing for the machine to be put back into operation quickly.

Normally that would be the end of the story, but there are a few things worth noting about these machines.

Reports are coming in from customers and other technicians who have paid to have their keys duplicated by these machines, with most of the commenters indicating that the keys do not work.

One store, even decided to offer all staff a free duplicate key when they first got their kiosk and every staff member reported back that the duplicate key did not work at all.

Shawn Duckett, of SOS Security Solutions in Ohio and another fellow member of SOPL, wrote, "I've had a few customers come out to my shop after getting a key cut from one of those machines and complaining that the key didn't work. I also had a customer who worked at Lowes and they had a key machine like that installed. They gave everyone in the store a Free cut key of their choice. NONE worked."

Tom Gorham, of Lockdoc in Longview Washington and another fellow member of SOPL wrote, "My wife just purchased a key at Lowe's 
that has a ‎carabiner clip built in as the head of the key. 
They asked if she wanted it cut, she said no. 
They talked her into getting it cut there...it did not work. 

I was able to salvage the key...The spacing was 1/2 cut off. 
What can you expect ? The AXXESS machines they use are not Idiot proof."

Check out some reviews from customers on the Menards page...

Feel free to post your feelings about your experiences with Minute Key Kiosks in the comments section below, (you are welcome to include a link to your website - NOTE comments are subject to moderation)




2 comments:

  1. I have received many Minute Key key blanks that were defective prior to being cut. Others that were cut have generally worked better than copies made by employees at other hardware stores.

    ReplyDelete
  2. I purchased three copied of a key at the Minute Key kiosk at Lowe's in Ventura, only to have all three not work.

    ReplyDelete

Locks210 encourages public discussion on articles of interest. Please feel free to post your opinion.
Posts are subject to moderation.

Home Advisor (formerly Service Magic) Testimonials And Sites That Recommend Us

Powered by ServiceMagic

Testimonials

Danny was very professional and friendly at the same time. He not only gave me the quote and fixed the exterior door and explained his work. He was prompt and upfront about the work and did the work. He came in time took care of it on the same day. (Sasheethn K St Louis MO) June 2018d out problems but assured not urgent. Please feel free to have Danny pass out my number for my total experience review 314-351-5553

Charlie M. (St Louis, MO) November 2015


Danny was pleasure to meet and was very knowledgable. He explained several lock replacement options but I decided none of them were a good fit for a storm door, however, I did replace a lock on my entry door with a type of lock I had never seen before. I would highly recommend this company.
Patricia J (Bridgeton, MO) March 2014
They were prompt and showed up when he said he would show up. He knew his stuff. I had ordered new handles and he was honest enough to say that we don't need them that he can fix the doors and he did. Made me lock and unlock my doors to his satisfaction so that I knew what to do. Am very, very pleased with the service and cost.
Joyce K (Glencoe, MO) May 2015

Showed up on time for appointment. Was very knowledgeable about the project and offered a solution beyond what I asked to be done.
Stephen G (Chesterfield, MO) May 2015


Daniel was right on time, assessed the problems I had with two doors, made the repairs, and explained what caused the problems to begin with .... He is a "door expert" and a true professional. I highly recommend him.

Vince V (St. Louis MO) May, 2015




Danny was fabulous! He went over my concerns and he provided me with more than a fair quote. He was there when he said he was going to be there. I would highly recommend Danny. Cheers!
Denise S (Imperial, MO) May 8, 2014

Hired Danny to re-key locks on "new" house purchase. He advised to replace with new deadbolts & door knobs on 3 entry doors instead which I agreed with. All doors have 1 matching key & the safety of excellent quality product & workmanship. He also added new strike plate to door frame to complete project.. I recommend as your 1st & only call to a Locksmith.

Denise F (St. Louis, MO) April 3, 2014


Danny was very helpful in solving a pretty complex problem involving many lock.
Scott C (Eureka, MO) March 27, 2014




Needed patio door track to run smoothly. Arrived early, fixed door and explained what he was doing during repair. Quick and easy. Door works great, my wife will now speak to me, and I've become a better dancer.

Mike W. (Arnold/Oakville MO) July 2013


The owner spent a longtime with me on the phone helping diagnosis the problem. He was on-time, friendly and helped resolve my issue. I will definitely use him again!

Chris C (Lake St Louis, MO) July 2013


I had a very pleasant experience with Master Key Systems. They came out, did the job (which took longer than expected) and they did not change the price they quoted me. Now, I am not certain that it was a great value for the money because I don't have a comparison, but they did what they said, when they said, for the price they said. Enough said!!!

Antonio B (Saint Louis, Missouri) March 2013


Professional.. Upfront about charges. Fixed the sticky door within 20 minutes. I will recommend Master Key for exterior door issues.
Muthu R (Ballwin, MO) July 2012


Danny was a master craftsman, knowledgable and professional. I will be calling on him again in the future as well as passing on his services to friends and family.

Marsha L (Saint Louis, MO) July 2012


Danny was excellent! I called him on a Monday to fix a sliding glass door. He happened to have the exact part we needed (and it was not an easy find - we had looked everywhere) and he came over Tuesday evening. He stayed until 8:00 until the job was done, and cleaned up afterwards. He was courteous, professional, and efficient! I could not be happier!

Rachel P Maryland Heights, MO (July 2012)


He did an excellent job. Got there on time and quickly solved the issue. Was very pleasant and explained the situation and how to keep the door from sticking in the future. Would definitely use Master Key LLC again!

Neil F. (Saint Louis, MO) April 2012


Danny was very friendly and knowledgeable, although his apprentice seemed to do most of the work, Danny kept an eye on him to make sure it was done right. He had very reasonable pricing for re-keying.
Greg D (St Louis, MO) October 2011


He was extrememly fabulous and helpful and did a wonderful job. He was very professional.
Shannon M. (Arnold, MO) October 2011


Growing up spending so much of my time in Italy, the uniqueness of the Nova Classico left quite an impression on me. To be able to have and enjoy them in my own home here in the states is a nostalgic indulgence I'm enjoying beyond words. Thank you Danny for coordinating this transaction.

Joseph M (Chicago, IL) September 2011





great job. hired on the spot and he did job right then at great price

Ron B (Arnold, MO) July 2011







I searched the internet and found your services. I received three phone calls within several days. A service call was scheduled. Two gentlemen arrived promptly, analyzed the problem and fixed it.
James & Florenc M Saint Louis, MO July 2011

The repairman was on time and did an excellent job of fixing a very stubborn door lock. He was persistent and cleaned up the work area afterwards. I would use this service again.

Brenda F (Saint Peters, MO) June 2011


Danny at Master Key Systems has succeeded in making the purchasing of our Meroni door locks, from Italy, an absolute breeze. Even though I live in Australia with a 16hr time difference and was ordering door knobs from Italy that weren't in stock, the whole process was faultless. Danny was prompt and efficient with all his emails and made sure we had covered every possible variable so that the product I received was exactly as required. I would have no hesitation in recommending Danny for your next purchase.
Patrick Carr (Canberra, Australia)


Your product really helped because I needed to secure a nurse's station adjacent to a waiting room and needed a pocket door. Unfortunately, no real options were available to lock a pocket door effectively that would keep me compliant with HIPAA and secure an area that stores medical supplies. This was vitally important as this particular waiting room was for "waiting detox patients". Thank you very much.
Randall R The Fritz Clinic (Birmingham, Al) March 2011


Danny was very polite and knew what the problem was and how to fix it. He also gave me some information about other issues that could arise with my door and locks. Will hire again if I ever need that type of work done.
Jason M Imperial, MO March 2011




I had an exterior basement door that dragged when opening and closing. The hinges were not fitting properly and the door frame had shifted, probably due to the age of the house.The screwswould not go far enough into the wall without hitting stone...even using a special drill bit. Dan worked a long time drilling and sanding to shore up the door as best as possible. I know it will never be perfect. He could have easily sold me a new door and the same issue would happen. He was honest, thorough, and did an excellent job without charging me a fortune. I'm satisfied with the door now. If you want an honest, experienced man, Then Dan is the man

Roger M Saint Louis, MO March 2011


I purchased the Cowdroy P697 Pocket door lock with key over the internet. I emailed questions before my purchase and was provided with the answers quickly by return email. The purchase was quick and easy and the lock was shipped immediatly. Installation is quick and easy. But you do need to convert millimeters to inches (use the internet) in the installation instructions. And the lock looks great and works great. I will do business with them again. THANK YOU

Ed D (February, 2011)





Who Are We?





Welcome to Locks210.com.
This site is to inform about historical and modern approaches to Keys and Physical Security products and services.
Locks210.com, established in 2006, offers residents and businesses of St Louis Locksmith premium quality products and services. As the Premier Bilock Extreme Security Dealer in The Mid-West,
Our conveniently located workshop and service vehicles are uniquely designed to offer trade qualified, bonded, insured tradespeople with knowledge and experience spanning multiple countries and product lines.

Shipping and Returns

All products are sent in manufacturers condition.
All products are subject to sales tax where applicable.
All products are dispatched within 10 business days of remittance.
All products are subject to manufacturers warranties.
All products returned within 30 days, will be 95% refunded less shipping.
Prices are subject to change without notice.
googlec1e9e17d377a46fe.html
My Zimbio
Top Stories