We have been operating in the lock and door hardware and door repair industry for most of the last 40 years across four continents and continue to service and repair doors and door hardware for our clients today. Sometimes we receive requests to install new hardware and lock and key systems, unique door furniture that is also of a more pleasing aesthetic nature
Today, we attended to a returning clients needs after about 5 years, where the particular sliding door we worked on, had a new issue.
Previously (5 years ago) the door was incredibly difficult for the homeowners to operate because the sliding door rollers fitted to the bottom had seized up. At that time, we removed the door and carefully cleaned the sliding door rollers of the build up of animal hair, dirt, grime and other blockages, that were contributing to the problems. We used our preferred brand of lubricant to lubricate and protect the existing sliding door rollers ensuring continued use for many years to come.
Yesterday, the customer called us after 5 years requesting additional service to the same door but not for the same issue. This time the actual handle had snapped on the inside. As luck would have it, we actually had one left of the same design handle mechanism, in the same color finish and made the appointment to attend today to complete the necessary repair.
Upon our arrival onsite, the customer explained that the handle snapped yesterday because the door was slowly becoming increasingly harder to operate and slide and the handle was becoming more loose over time.
We try to be pedantic about our repair methods and after replacing the broken handle, also decided to lubricate the track and sliding door rollers again (after 5 years). The resulting repairs allow the door to slide like butter on a hot fry-pan again.
- 40 years local, national and international knowledge and experience
- Qualified, knowledgeable and field-experienced technicians
- Unique Security Products and Accessories
- Bonded, Insured and Quality Assured
- Cost-effective solutions to fit any budget
- local family owned and operated
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