Locksmith Ripoffs - Continue To Plague The Wider Locksmith Industry Worldwide

We have written about the Locksmith Scammers that infiltrate the locksmith industry, for many years now (see some of our articles here).

Above, you can find a recent in-depth hidden camera investigation produced by a Canadian news station, that shows these fraudsters are still ramping up their nefarious activities in North America.

It is becoming significantly more expensive to market a locksmith business worldwide, especially if you wish to compete fairly through the search engine mediums.

Multiple lawsuits including class-action litigations have been dismissed against search engine monoliths when judiciaries find the defenders attorneys claimed  the Communications Decency Act (47 U.S.C. SubSection230) describes how search engines and other advertising mediums are protected under USA Laws.

This, unfortunately means that the search engines are NOT responsible for what an advertiser might publish in their medium. It is the responsibility of the advertiser to be truthful in all its advertising.

This defense forms the precedent that defends any/all advertising mediums from culpability and transparency.

The video above shows some companies ripping off (would-be) consumers, using sub-standard methods and over-charging (bait and switch) for services rendered.

The decision handed down by the United States Court Of Appeals for the District of Columbia Circuit, forms the precedent that protects advertising mediums/search engines from prosecution.
(see case).

When you decide that you need the services of a locksmith, it is up to you, the customer to be diligent in choosing your provider. Just because a company might enjoy many incredible reviews online, how can you be assured that these reviews are genuine? In reality you cannot. But often, third party sites like lead generation mediums, can provide customer reviews that are legitimate and checkable, because they are on the third party sites.

Many consumers today, refuse to spend sufficient time to research the appropriate trade service company to service their needs and will often use the top listed advertiser in their search results online. Realizing that most of the legitimate companies, the ones that provide legitimate professional services, are concerned about their reputations, often do not have the resources to pay for top listing on search engines. Meaning, they wont often be found higher in search. As such, they rarely compete with the higher paying advertisers. Naturally, these advertisers who pay more to be listed higher, have to charge more for their offered services, often significantly higher prices than they advertise.

The original story can be found in the source below.


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Scammers Still Infuriating The Wider Market and Industry - Post Revisited

A little over 5 years ago we posted the article below and have seen significant numbers of pageviews therein.

The issue of scammer locksmiths continues to plague the wider consumer market, but it's not just locksmiths. It is also a number of other once highly respected industries too.

In the article below, there is a video by #ABCTHELOOKOUT which was a current affair series exposing nefarious alleged scammers in a host of differing services.

We still advise all our customers and all consumers to be cautious when choosing your desired professional.


From June 2013....


We have warned consumers many times over the past 5 years about the slew of scammer companies posing as locksmiths ripping off victims, all across the United States and Canada.

These perpetrators are now invading many other countries operating similar scam operations in Australia, New Zealand, Great Brittain and other European countries.

This news is not really news to the locksmith industry but thanks to the Network Television companies, like #ABC, prime time television now has provided a much wider net to expose the shenanigans.

My good friend and colleague, Mike Bronzell of All Hours Locksmiths in Chicago, has been one of the leading voices exposing these crooks for the last 10 years. I joined Mike about 5 years ago in Chicago to watch a case filed against Dependable Locksmiths by the Illinois Dept Of Professional Regulation. that prosecuted one David Peer for running a similar scam company. (the court found the company guilty of fraud and fined them and cancelled their business licenses, but they simply popped up again under a different name to continue their victimizations. Just this year, in February we discovered that all charges against this company had been dropped and the judgement overturned due to improper court procedures)

The leader of the company operating these scams has finally been exposed, thanks to the in depth investigation and reporting by the team at #ABC's The Lookout, a highly acclaimed television series developed to provide the marketplace with expose's on many ripoff artists scamming consumers across the USA.

Meni Agababayev is the name of the owner of this company. 




The video above is the whole episode from this weeks #ABC's The Lookout, but the actual story we are referring to runs for the first 20 minutes.

Sacramento - A New Target For Fraudulent Locksmiths

I was born in Sacramento, California but grew up in Australia. I did travel after my locksmith apprenticeship when I was 22 and decided to stay in Sacramento for about a year and a half. While there I was lucky enough to work for 3 different locksmith companies. Locksmiths were quite a different breed back then and this video news report is sad to see that the scammers have evolved there too. Look, I realize that when you are locked out, you will often call the first company you can find and rarely quibble over the price. I am quite surprised that locksmiths in Sacramento do not value their craft more than $50-$75 for an average opening when you consider the higher cost of living there than in other towns across America. Gasoline alone is rediculously expensive at $3.65 a gallon here in the St Louis region and the average attendance here is $65-$95 during the day for the same service. There are the same scammers here in St Louis that ply similar nefarious tactics to attract customers. The report refuses to acknowledge in any way that the search engine companies are very responsible for allowing advertising of such a deceiving nature on their networks.

It is a loophole that experienced computer hackers can manipulate to the advantage of fraudsters who seal up the lion-share of online advertising everywhere you look.

I choose to let my experience, products and service excellence, speak for itself. We do not advertise for the lockout market but will be there if called upon on occasion, for our account customers. (


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Rip Off Artists And Con Men Continue To Proliferate Across The St Louis Region

About 4 years ago, the Missouri Attorney General was instrumental in catching a gang of crooks deliberately scamming consumers by impersonating locksmiths.

That particular gang became well known across the country for willfully ripping off unsuspecting consumers.

The locksmith industry is one of the oldest industries in the world. There are a small number of qualified locksmiths across this country who still do business with ethics and morals, but they are seeing the trade brought to disrepute by sheisters bent on ripping people off.

In June last year, #ABC's The Lookout played a segment where they caught and filmed the leader of the scam operations, who has since escaped the country without paying fines and taxes owed.

But the scammers continue to trick customers into using them with nefarious search engine tactics. In fact, if you type "Locksmith Your City", replacing "Your City" with the name of your town, and press search, you will be bombarded with ads that point you to these companies.

(after the break, we will list some of the companies and their websites. we'd appreciate anyone reading this article to list other scammer companies in the comments) All comments are subject to moderation.

The Today Show on MSNBC

Locksmith Scammers Caught and Indicted

UNITED STATES ATTORNEY'S OFFICE
EASTERN DISTRICT OF MISSOURI

RICHARD G. CALLAHAN
United States Attorney

February 18, 2011
For Immediate Release

OWNERS OF FLORIDA LOCKSMITH SERVICE INDICTED IN SCAM TO OVERCHARGE FOR LOCKSMITH SERVICES

St. Louis, MO: The United States Attorney’s Office announced today that the owners of a Florida based locksmith service were charged in a superseding indictment on multiple federal charges involving a scam to overcharge customers for locksmith services, as well as employing and harboring illegal aliens.

According to the superseding indictment, Dependable Locks, Inc., headquartered in Clearwater, FL, managed a national network of locksmith technicians, operating from major population centers across the United States, including St. Louis. It also maintained a full-time staff of telephone operators and dispatchers, who were on duty 24 hours per day in Clearwater. The dispatchers received phone calls electronically forwarded from hundreds to thousands of telephone numbers listed nationwide for emergency locksmith services, all of which forwarded consumer calls to the call center in Florida. The dispatchers received the calls and the business dispatched locksmith technicians from the area of the call to respond. Many of the locksmith technicians working for Dependable Locks were aliens who were unlawfully present in the United States and were not authorized to work as locksmith technicians.

The indictment alleges that the locksmith company engaged in deceptive marketing by purchasing directory listings and advertisements in cities across the United States that identified the business to the public as a set of local locksmith companies. The company’s listings used multiple business names, local phone numbers and fake local addresses that had no affiliation with the company. Phone calls to the listed phone numbers were automatically routed to the company’s call center in Clearwater, Florida. In addition, telephone operators for Dependable Locks were instructed by managers to mislead customers to believe that they would be charged around $54 for a car lockout, while the responding technician was instructed by managers to charge up to $179 for a lockout. Technicians used techniques such as accusing the consumer who objected to the overcharge of "theft of services," threatening to call the police, withholding the customer's keys or driver's license to compel payment or following the customer to an ATM machine to ensure payment.

The locksmith technicians allegedly were allowed to split the profits of the fraudulently procured locksmith services with the company and were required to remit the company's share of the proceeds by regularly purchasing and shipping cash, checks and money orders to the Dependable Locks location in Clearwater, FL.

"After more than a year of following numerous leads with ICE and the Missouri Attorney General's Office, we are pleased to see this case continue to progress," said Postal Inspector J.R. Ball of the St. Louis Field Office. He added, "The U.S. Postal Inspection Service is vigilant in investigating allegations where the mail or postal products are used to conceal or further a crime."

DAVID PEER, Clearwater, FL; and ADAM OLIVKOVICH, address unknown, were indicted by a federal grand jury on one felony count of conspiracy to commit mail and wire fraud, five felony counts of mail fraud, one felony count of conspiracy to harbor illegal aliens for private financial gain and one felony count of engaging in a pattern of hiring unauthorized aliens. MOSHE AHARONI, Clearwater, FL, was indicted on one felony count of conspiracy to commit mail and wire fraud and one felony count of conspiracy to harbor illegal aliens for private financial gain.

Conspiracy to commit mail and wire fraud carries a maximum penalty of five years in prison and/or a fine up to $250,000. Mail fraud carries a maximum penalty of 20 years in prison and/or a fine up to $250,000. Conspiracy to harbor unlawful aliens for private financial gain carries a maximum penalty of 10 years in prison and/or a fine up to $250,000. Engaging in a pattern of hiring unauthorized aliens carries a maximum penalty of six months in prison and/or a fine of $3,000 per alien. In determining the actual sentences, a Judge is required to consider the U.S. Sentencing Guidelines, which provide recommended sentencing ranges.

This case was investigated by the United States Postal Inspection Service, the Missouri Attorney General’s Office and the U.S. Immigration and Customs Enforcement (ICE) Office of Homeland Security Investigations (HSI). Assistant United States Attorneys John Sauer and John Ware are handling the case for the U.S. Attorney’s Office.

As is always the case, charges set forth in an indictment are merely accusations and do not constitute proof of guilt. Every defendant is presumed to be innocent unless and until proven guilty.

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New Twist On Locksmith Scams

A new twist to the issue plaguing American cities and the once reputeable locksmith industry.

It has become apparent that the sham companies and masqueraders are becoming much more bold in their endeavours to destroy the locksmith industry from outside, using techniques that border on the rediculous.

A story appeared last week on CBS2 Chicago about well known and long established locksmith Gale Johnson. Gale is an industry stalwart and editor of the world reknowned Locksmith Ledger Magazine.

This particular story, highlighted a new twist to the ongoing saga of the locksmith scammer issues. It seems apparent that established locksmith companies are now coming under attack through AT&T directly. Not by AT&T but by people apparently calling AT&T to cancel advertizing related to particular established telephone numbers. Johnsons Locksmiths in Evanston Illinois, has been established in excess of 65 years in the Chicago area. They are a repeated victim of the scammers attempts to steal their trading name and telephone number.

And to top all this off, AT&T admit to a problem with multiple free listings in the locksmith sections of their telephone books, across the country.

In my town, there are fake listings not just in Yellow Pages but also across multiple mediums including but not limited to Google, Yahoo, Bing, Yellow Pages etc, for locksmiths that advertise addresses and telephone numbers similar to my personal address and my business telephone number, in the hope that potential customers will be misled to call them instead of whom they were intending (me).

I took a call last week from a customer who told me that they had called one of the numbers asking for me by name and the operator transferred the call to someone posing as me.

The customer knew something was not right due to the person they were speaking to, did not sound like me, nor did they recollect any of our past dealings.

That these people will stoop to such depths to ruin a persons reputation and rip off unsuspecting customers is another example of the loopholes that are being discovered in search mediums.

The current economic situation is bad enough to encourage these charlottans to perform this new breed of espionage on the unsuspecting general public and marketplace.