Kwikset Smartkey Problems...

8/23/2018 UPDATE: We just updated the video above to a better video from our colleague Terry Whin-Yates.




Came across an interesting blogpost today that has several comments by product users, all complaining about similar problems shortly after installing Kwikset Smartkey locks.

One such comment by a poster....

"Our smartkey failed this evening. We locked both deadbolt and door as we left, came home to locked out. I called kwikset and after working with them on the phone trying to wiggle the key to the 1/4 turn position to try and get it to the learn position – nothing worked. The customer support person said since we had keys duplicated using the grinding method instead of having a locksmith stamp them out the keys had made the cams in the lock out of alignment. I asked CS how we will get in if we are on the OUTSIDE wanting in and he said we would have to either find another way in or drill out the cylinder. They are sending a replacement cylinder. No thanks – I don’t want to take the chance."

Another...

"My husband just bought this and installed it yesterday. While “rekeying” to our key, it stopped working! Now both the key that came with it doesn’t open the door nor the new key. I was looking for the company’s website for troubleshooting the problem and found this! Glad we kept the receipt as this installation is not continuing! Thank you all for commenting! You are saving more people from getting ripped off with this lock!"

Another...

"What a nightmare.My baby boy moves out to his first house and buys the kwikset smartkey to assure his security.comes home one night,pouring down rain and 28 degrees outside cant get in the house the key doesnt fit the lock .He has to sleep out in the car all night long.what a nightmare.never again will a smartkey be bought especially $80.00.there needs to be a recall on the kwikset smartkey.what a let down."

Another...

"What a joke, installed YESTERDAY, worked perfectly fine until coming home today with groceries and a 6 month old, to find out our key no longer worked. Was told by customer service that this is NOT an issue and people do not have this problem (Obviously I told him to check this website, because he was wrong)

Option one, I can take the deadbolt off my front door to bring to Home Depot and have them fix the lock, which would leave my house unsecure as there would be NO lock on my door. The other option is to wait 5-7 days for a new lock from them. He said the new lock they will send me is more efficient then the one month old lock already installed and he guarantees it will not have this problem.

In the meantime, how the heck am I supposed to get in and out of my house if my lock doesn’t work?

WHAT A JOKE! Take these stupid things offffff the market"

Another...

" I received the new smart key cylinder from

Kwieset and installed it on the front door. From the get-go I had problems, only some of the existing keys worked. Bought new keys and they seemed to work better for a short time. Now they are giving me problems. I have to jiggle them inside the lock to unlock the door and even now they are giving me problems. Finally I had enough: no trust in the lock and never knew when I would be locked out again. I took the smart key cylinder out and installed the old lock, which is a non smart key. At least now I have peace of mind that it will always work. I am keeping the old smart key locks, because I know with all the problems that everybody is having, there has to be a recall and maybe I can get my money back, but I will not hold my breath. Keep complaining to Kwikset about the so called smart key. I wasn’t very smart to buy it in the first place."

Many people seem to think that locksmith services are too expensive. In fact locksmith services are often cheaper than purchasing the DIY products from the big box hardware stores, because locksmiths have taken the time and training to master their product lines. Installation, service, maintenance all taken care of by a true technician with experience in the field.

I understand the perception that DIY is often cheaper, but realistically the locksmith (one of the oldest professions) has deliberately trained to service, advise and protect consumers from the poor advice and suggestions often received at the big box stores from untrained, unknowing part time sales assistants.

I regularly see both Kwikset Smartkey and Schlage Securekey products in the field. Often they are purchased by consumers at the big box hardware stores because most locksmiths refuse to stock them.

I can easily reset the tumblers for clients, often because they have lost the reset tool for the Kwikset or are simply unaware that the process is uncomplicated. The Schlage Securekey is a little more complicated process to re-key, but this is because many customers no longer have access to the blue reset key.

For the better (and often cheaper) products, visit your local locksmith today and find out the why's and how's behind purchasing suitable functional and correct locking systems and products.

See also Kwikset Smartkey Locks - Making Keys

Kwikset Smartkey Fault


Kwikset Smartkey Non-Destructive Entry

Remote Controlled Motor Cycle Alarm System

The business of security products often involves finding solutions tailored to many and varied needs.

There are a great many motorcycle riders on the roads and securing their bikes is as important as securing their cars or homes.

Many motorcycles are often parked on the street and are of interest to many pedestrians. Sometimes these pedestrians are over eager in their appreciation and affection for the bike they are admiring, often touching or even climbing aboard a parked bike.

Worse still, are the thieves who steal bikes. How do you stop them? A determined thief cannot be stopped, but as a locksmith and security products and services provider, I am constantly looking at quality and inexpensive devices that aid owners in protecting their property. Pictured here is an extremely affordable motor cycle alarm system that when professionally installed, not only sounds an alarm, but can prevent the bike from being started too.

If you own a motorcycle then this is a must buy. Protect your investment with an affordable yet powerful security solution offering complete peace of mind. This is a simple DIY installation unit with no special tools needed.

With a user-friendly remote control alarm setup, the bike is fully protected from tamper and theft once the audio and phonic alarm is armed. If the motorcycle is touched, the alarm siren will beep and the direction lights will flash. And, if the motorcycle is touched again within 20 seconds, the alarm siren will trigger fully and sound constantly with the direction lights flashing quickly. The motorcycle engine will be locked and rendered inoperative at this stage.

The system also has an anti-hijacking feature causing the motorcycle engine to be cut off after a short period. The sensitivity of the alarm system can be easily adjusted by remote to four different settings according to your specific needs. For additional peace of mind, an emergency security function ensures that the engine is completely immobilized should the motorcycle be started up forcibly.

With its effective functionality and ease of use, this alarm system is an affordable security solution for any motorcycle, providing maximum peace of mind.

$45.00 + Shipping.

Genuine inquiries by email preferred.

OZI Lock

OZI Lock is another Australian manufactured supreme quality mortise door lock, that is available in both 60mm (2-3/8") backset and 45 mm (1-3/4") backset.

Especially designed to comply with the international building code. This stylish and modern approach to locking system design and function, provides much sought after solutions to building design and hardware selection.

I think the ability to install easily into multiple different styles and builds of doors, separates this product from other considerations.

Clearly, Nidus have have positioned themselves in a new and exciting world of form and function hardware. They (like me) are keen promoters of Italian design and quality products as well.

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Locksmith Scam Busted, thanks in part to Missouri

Crime Statistics - West St Louis County June 1-30, 2010

The map here represents crime incidents reported by St Louis County Police for the West County Precinct, for June 2010.

As usual, we are primarily concerned with Burglary, Robbery, Larceny.

There are 150 of these incidents reported to St Louis County Police in June.

It seems the higher rates of these crimes are appearing in Chesterfield, Manchester, Wildwood and Ballwin.

Crime prevention involves adequately securing your premises with suitable and correctly functioning products.

We prefer not to report the precise location of these crimes and if you want to know the block and street location of these crimes, please click the source.

We are regularly servicing both residential and commercial clients in the West St Louis County region, securing their properties, repairing faulty lock and door products and re-keying properties (to prevent unauthorised access).

We can help you with that sticky lock, that rubbing door or that sliding patio or pocket door that is hard to operate.

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Bilock Press Release July 16, 2010

BiLock is proud to announce the certification of the BiLock New Generation Quick Change Core locking system to EN 1303.

This high security standard is the pinnacle of security standards in Europe.

After extensive internal testing, and some additional upgrades, we are getting ready

to submit an even more improved version for US and Canada certification.

This BiLock system will far exceed the requirements set forth in UL 437.

The new design will also thwart even the most sophisticated picking and decoding tools that are in use by the US intelligence agencies.

Our rigorous testing and the certifications demonstrate that a convenient interchangeable core system can be manufactured to withstand physical attack, picking, and decoding and still be a real value for end users.

We expect to be in full production of this newer generation product this fall.

Honda Motorcycles Now Secured By Meroni

The motorcycles of the great Japanese manufacture are protected by Meroni locks.

Among the many companies that have adopted Meroni products for their guaranteed and certified quality is the prestigious motorcycle manufacturer, Honda.

The core of the chosen locking device is the 33 series, certified by the CNPP and TUV institutes, that lies at the heart of many of Meroni's leading products, including the antitheft-padlock Luccotto. and the innovative UFO 'versatile defender'.

The key characteristics of this drill-proof, anti-picking steel locking device, available with over 250,000 combinations and designed to withstand determined attack, made it the ideal device around which to build locks for the Japanese motorcycles. A Honda motorcycle is a high-value item that must often be left unattended at insecure locations; it deserves the kind of high-quality security protection offered by the 33 series from Serrature Meroni.

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Pratiko by Meroni - A New, Easy To Install Furniture Handle

Quality construction, easy fitting and high versatility make Pratiko a true resource for furniture manufacturers

A detailed market survey among producers of office furniture revealed a strong demand for new closure solutions that were faster to fit, had fewer component variants and with a greater emphasis on quality. Meroni's first response to this demand is Pratiko., the revolutionary patented doorknob design that satisfies all of the requirements in a single model.

Pratiko is easy to fit in a few simple steps

1) remove the lock cylinder using the special extraction key

2) mount the Pratiko knob on the cylinder

3) insert the lock cylinder into the Pratiko knob

Pratiko is versatile

Pratiko is extremely flexible and is totally compatible with all Meroni cylinder locks. It is also equipped with a special adaptor device, allowing it to be used on panels ranging from 17 to 21 mm in thickness. In addition, thanks to a special spacer system, Pratiko eliminates the play that is often a problem between the door and a handle not perfectly flush with the panel surface.

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