Is GM Guilty Of Misbehaviour?

There has been much talk across news media in recent weeks about General Motors and their knowledge, since 2001 of a fatal problem with the ignition switch in a number of vehicles they produce.

This issue relates to the recent recall of over 1.5 million vehicles with faulty ignition key switches.

An article in yesterday's St Louis Post Dispatch (see source below) highlighted GM's knowledge about the problem since 2001.

Summarized from the Post Dispatch, "In that environment, basic components could take low priority, such as the ignition switch that GM sourced for Ions, Cobalts and other models. The right to manufacture the switch had been won by Dublin, Ireland-based Eaton Corp., according to documents from a wrongful-death lawsuit filed against GM. Delphi bought Eaton’s switch division in 2001.

Inside that switch, which cost as little as $2 to $5 to produce, was a spring loose enough to allow the ignition to switch out of the “on” position when bumped, a risk that would grow if the key was weighted by a heavy ring, GM has said. The turned key would then shut off the engine and power steering and disable the air bags.

The fatal flaw in the ignition switch, which GM now says its engineers discovered in 2001 while developing the Ion, has spurred the automaker’s biggest crisis since its 2009 bankruptcy and bailout."

As a locksmith, I choose to not work on automobiles at this time for various reasons. This revelation from GM is further disturbing to the locksmith industry I suggest, because there are many automotive locksmiths who are called upon to make keys for GM vehicles. In making a key for a GM vehicle that has one of the faulty ignition switches, if the customer has an issue, post locksmith service, usually they will claim warranty from the locksmith and most reputable legitimate locksmiths will honor their labor to the customer...

The Ignition Lock Debacle Is Not Really GM's Fault - More Insurance Companies

It is clear to all concerned by now, that the GM Ignition Switch debacle is one of the most sensational news stories of the year.

Locksmiths who work on automobiles have known of these issues for many years and have informed powers that be, in the recent past.

The reports fell on deaf ears, as usual and only since the reports of deaths have authorities bothered to press the issues with manufacturers.

I do find it interesting that it seems the automobile industry appears to have come full circle, with regard to ignition systems.

When the first automobiles were rolling off the production lines, in the early 20th century, all vehicles had the ignition lock switch mounted to the dash, usually toward the center of the instrument panel. This was significantly easier for people to control and away from the possibility of being knocked by a knee or leg. Many ignition tumbler switches were pin tumbler operating systems and not wafer/disc tumblers. Properties inside the cylinder prevented the accidental knocking and turning off the keyswitch.

It was the advent of the insurance companies that brought about a major change

Deadly Inconvenience - Modern Day Vehicle Key Fobs Are Being Found Complicit In Carbon Monoxide Poisoning Deaths

Pictured here is a typical example of a modern day key fob for a vehicle. This particular fob is for a Ford brand of vehicle.

An article in the New York Times (see the source below) talks about the commonplace issue of modern day vehicles, that use key fobs as opposed to the old ignition keys, we all previously had to use, where the ignition systems on vehicles are inadvertently left running, even after a homeowner has parked their vehicle inside their garage.

Today there are about 17 million vehicles on the road in America, about half of which use some version of a key fob to operate the vehicle ignition system. This system was designed (in part) to increase the security of vehicles and provide convenient and simple to use access control.

But perhaps the inventors of this technology did not account for the issues that have surfaced. Specifically, that many ignition systems are being left on by accident. Because many of these key fobs, only require to be within a certain proximity of the vehicle to operate, a number of people are failing to adequately switch off their ignitions, resulting in carbon-monoxide poisonings. Vehicles are often left inside a closed garage and with the great number of quiet engines today, people may not be hearing their engines running.

According to the New York Times article titled, "Deadly Convenience: Keyless Cars And Their Carbon Monoxide Toll", 'more than two dozen people have been killed by carbon monoxide since 2006 and dozens of others have been injured, some with brain damage, after keyless ignition vehiles were inadvertently left running inside garages'.

According to the article, Toyota vehicles including Lexus have featured in about half of the carbon monoxide fatalities and injuries. Many modern day Toyota vehicles run a lot quieter today than in previous years and this is proving to be a concern for many elder people who may drive those brands of vehicles.

The article goes on to discuss lawmakers approaches to countering the problem and discussions by safety boards, but no legislation has been enacted to force vehicle manufacturers to comply, at this time.

Some manufacturers have added safety features like timed cutoff's and warning buzzers in later model vehicles, but many of the older vehicles are subject to this flaw that could be a matter of life and death.

The article (in the source below) makes some interesting reading.

(source...)

GM Ignition Key Fault - Not So Fast Says Texas Jury

A couple of years ago we reported about the GM Ignition Switch fiasco that was taking place across the country, in the wake of repeated mechanical problems suggested to be directly and indirectly caused by faulty ignition switches.

To read the articles we wrote previously click here

In a new article in USAToday, a Texas jury has sided with GM in a closely watched court case where the car maker was sued over a supposedly faulty ignition switch.

The particular case (see article in source below) was about an accident that occurred where the occupant lost control of the vehicle after hitting the key switch with their knee.

The jury found that case investigators determined through extensive research, that the driver was driving recklessly at the time of the accident.

This does bring into question the legitimacy of other claims of impropriety by the car manufacturer and does suggest that they are not at fault like previously thought.

(source...)

New Biometric Ignition Lock

Hitachi, one of those forward thinking Japanese companies, recently released details on this new type of ignition lock for cars.

A biometric fingerprint ignition lock, effectively does away with the need for mechanical car keys completely.

You will never lose the keys to your car again (unless you lose your finger).
The one drawback, could be, when taking the car to your mechanic for service or repair. You would need to program their fingerprint into the biometric reader.

This will be one surefire method to prevent auto theft or even the kids from taking mommy and daddy's car for a joyride.

The company’s finger-vein biometric technology has been around for a while, most notably in Japanese banks, but the latest attempt to expand the identity-authentication technology goes public this week at the Tokyo Motor Show.

Hitachi already has a far simpler system that works as a key to open car doors, but the update, which uses a reader embedded in the steering wheel, goes much further.

Aside from acting as an ignition key, each driver’s finger can be linked to their own preferences for seat position, mirror angles and so on. Additionally, Hitachi reckons a driver’s different fingers could be used to adjust different aspects of the car - middle finger to switch on the GPS, little finger for the air-con and the like.

Biometric Ignition Lock System

We are pleased to announce an upcoming product we will soon make available.

The Biometric Ignition System is a DIY installation, although we do recommend a professional auto-electrician complete the install.

We do believe that the future of car security products will be heading this way.

This complete systems offers fingerprint recognition/access to vehicle systems, GSM communications port and standard car alarm style audio alerts.

This powerful device combines a primary and secondary security system that allows only authorised fingerprints (Primary) to deactivate the guard, in turn allowing an authorised key holder to operate the ignition.

The benefit here is that even if your keys are stolen, the perpetrator can still not steal your car because their fingerprint will not be enrolled.

The system also uses a shock sensor to indicate attempted unlawful entry or to alert when objects hit the vehicle. Do you like to know when those pesky neighborhood kids kick their ball and it hits your car? Now you can be alerted with a text message to your cell phone.

The unit houses a GSM SIM card that can connect to the carrier of your choice. This enables 2-way communications with the security system on your car.

Has your car been stolen? Use your cell phone to switch off the fuel system, effectively making the thief run out of gas.

Taken your car to the mechanic? Temporarily disable the fingerprint controller, remotely until the mechanic's work is completed.

(coming soon)

Settlement In Ignition Lock Class Action Lawsuit - $120 Million In Damages Awarded

We have talked about the Ignition Lock Debacle, a few times over the last few years and the subject has sparked much discussion across industry and wider forums online, offline and through the media.

An article (in the source below) we were recently alerted to, explains that last Friday a settlement was reached between GM and 49 states attorneys-general (Arizona was the only state to not join the action).

The class-action suit brought by nearly all states was filed in reaction to GM's 2014 recall of nearly 9 million vehicles that had trouble with their ignition switches.

The lawsuit alleged that GM and high-level employees knew about the problem as early as 2004, but waited many years to recall it's vehicles, all the while marketing their vehicles as safe and reliable.

The $120 Miliion dollar settlement, apparently ends this case.

(source...)

According to the article, GM agreed to several terms:

• Not represent that a motor vehicle is “safe” unless they have complied with the Federal Motor Vehicle Safety standards applicable to the motor vehicle at issue.
• Not represent that certified pre-owned vehicles that GM advertises are safe, have been repaired for safety issues, or have been subject to rigorous inspection, unless such vehicles are not subject to any open recalls relating to safety or have been repaired pursuant to such a recall.
• Instruct its dealers that all applicable recall repairs must be completed before any GM motor vehicle sold in the U.S. and included in a recall is eligible for certification and, if there is a recall on any certified pre-owned vehicle sold in the U.S., the required repair must be completed before the vehicle is delivered to a customer.

GM Ignition Switch Recall Part

Here is a picture of the part that fails in the ignition switches of GM vehicles, as listed in their recent recall of millions of vehicles.

GM dealers mechanical workshops across the country are preparing to be inundated with the backlog of repairs to rectify this serious flaw that has resulted in accidents and deaths on American roads.


The issue with the $0.57 part is that when it fails, often due to the weight of keys on a customers key ring, it can switch off the vehicle electrical system and computer, while the vehicle is in motion, affecting airbag safety, brake systems, fuel injection and other connected vehicle electrical systems.

Many automotive locksmiths around the world, continue to repair/replace faulty ignition locks across a wide variety of vehicles, not just GM, due to wear caused by customers having too many keys and other attachments on their vehicle key chain.

The expected deluge upon GM and Chevrolet dealerships will likely send customers nutty for a while, especially considering other vehicles (not in the recall) still require to be serviced, maintained and repaired also.

We choose to not offer automotive locksmith services (apart from unlocking vehicles) at this time. Not because we are unable to perform the skilled part of the job, but because we feel that many of the current service technicians in our area are undervaluing their jobs (They dont charge enough).

(source...)

"I've Locked My Keys In The Car"

Perhaps the most common cattle call I have heard in the last 25 years in this business. I receive probably 10-15 calls per week from people requesting access to their Car Keys, because they inadvertently locked them in the car.

Most, if not all, cars are fairly simple to get into, yet it is astounding as to the rediculous charges some companies command for gaining entry.

Just today, one customer commented on how prices vary between companies. I handled the call quickly as it was near my workshop and the customer was in his car within 20 minutes of calling me for $45.00. He mentioned that he did some price shopping first and found prices ranging from $30 to $140. He was also aware of the recently publicized scams that have been in the news about phony locksmiths ripping off the unsuspecting public.

I have worked on cars for most of the last 25 years and have made keys to a great many different types and vintages of vehicles. More common today, you will find "Chip" keys. These keys are basically a transponder chip located inside the keyhead of many modern cars, that interact with the computer in the ignition, allowing the car to operate.

These keys are relatively expensive to duplicate because they require special keyblanks and machinery to reproduce. It was once thought that car dealers were the only ones who could make these keys but the truth is, there are a few locksmiths who are also equipped to handle these requests.

Locks210.com does NOT provide duplicate Transponder keys (CHIP KEYS) nor can we provide originals. Our reasoning is simple. The cost for purchasing the suitable machinery for being able to make keys to the wide variety of vehicles on the road today is far too high, when you consider software updates, keyblank changes and the low demand for this type of work in the greater St Louis region. Combine this with the fact that many modern vehicles are using keyless remotes and that the technology is actually moving away from mechanical keys, we determined that there is insufficient call to make this a worthwile product offering especially when the prices we would need to charge would be incredibly high to cover costs alone.

We are happy to recommend other locksmith companies who have invested in such equipment.

Locks210.com still only charges $45.00* to open your car. We dont believe in fleecing our clients.

Ignition Key Transponders Explained

We will soon be introducing Automotive Key origination and duplication to our inventory of products and services.

We spent many of our formative years in the locksmith trade concentrating on automotive locksmithing and have an excellent grounding in manufacture, fabrication and repair of car keys, motorbike keys and truck keys. We also trained extensively in repair of auto locks, especially Asian and European brands.

We have been reluctant to offer this service locally because we believed the high cost of specialist machinery and tools required, couldn't justify the necessary price we would have had to apply, to be able to remain solvent.

We decided a couple of years back to slowly build our inventory and machinery to be able to offer these products and services, due to the increasing numbers of calls we receive.

We believe that it is necessary to have sufficient supply of suitable tools to service our clients and prefer to be prepared, hence our delay to bring this to market. We are not quite ready yet to begin, but thought it might be prudent to post an easy to understand video of Transponder Systems Explained to enable future clients to understand the complexities of their car keys and why they cost so dang much.

Water Proofing Repair Project Using Plast-Aid Repair Product - Door Repairs Are Part Of A Locksmiths Repertoire

Being a locksmith is not my only offering. It is the vocation I am most experienced in, with about 35 years experience across 4 continents. I am lucky to have worked with many different professional locksmith tradespeople all over the world and have learned and continue to learn old and new tips, tricks and methods that will one day benefit customers I come into contact with.

Unlike some other locksmith tradespeople and businesses, I choose to believe that locksmiths dont just choose to work on locks and locking products or access control systems. I choose to believe that a locksmith is a person who will work on anything that opens and closes, with particular emphasis on doors. They can be entry doors (swing, sliding, roll top etc), safes (combination, digital, keyed etc), vehicles (cars, trucks, boats, aeroplanes etc), even appliances (cabinets, cupboards, refrigerators etc).

Often I am called upon by various customers to effect repairs to frames and hinges on swinging doors, rollers on sliding doors, safe combination servicing, even repairing vehicle ignition and door access control systems. Just yesterday I performed 3 separate and different types of jobs. One was installing a new replacement Baldwin mortise lock that was warrantied (unknown to the client) by the manufacturer for life. I had serviced the same client a number of times for different projects over the last 4 years, repairing and rekeying locks and doors as their needs arose.

The second job yesterday, was repairing a door closer on a shopfront. The client was concerned that they required a new closer to replace their aging model on their shopfront entry door, that had started to slam and not close slowly enough. Their worry was that the glass window might break and they would be unsecure. We simply adjusted the closing speed and latching action on their existing product, saving them hundreds of dollars in replacement parts and comforting them with the knowledge that they continue to be secure..

The third project was a little more complicated...

We were called by a client who had read some of our reviews on Thumbtack, a lead generation service for professional tradespeople that offers alternative leads services to Angies List, Home Advisor, Porch, Amazon Home Services among others. Having been a longtime member of the Home Advisor network (formerly Service Magic) and enjoying 350+ reviews there averaging 4.79/5 stars and also Thumbtack, with about 37 reviews to date averaging 4.9/5 stars, we are pleased that customers in our service region continue to be impressed with our offerings and bless us with many good natured positive reviews .

The project we completed yesterday took 5 hours to complete to satisfaction. The required repair was on a 75 year old home, where the basement walkout door was a custom built door installed when the house was built, but was suffering from the very common issue of water damage. The home owners were selling their property and moving out of state and a condition of the sale was to improve/repair the back basement walkout door. They had already contacted a number of contractors who had all determined that replacing the custom door would have been the best suggestion. The average estimated cost for supplying and installing a new custom door and frame in that location was ~$3500.00.

We decided to offer an alternative repair....

Plast-Aid is a product we have been using for about 7 years now. We found out about this brilliant product while researching PVC repair products and were delighted to learn about the other uses for the product. The Plast-Aid video below explains the uses of this product and how easy it is to use.



In the above video, they hint at other projects where Plast-Aid can be used successfully. We decided that the benefits of water-proofing would benefit our customer because the repair would mean they would not have to replace their door and frame.

 In the first image above (my foot), you can see that the client had already attempted to effect repairs using standard caulk and just filling in where the water rotted gaps were appearing.
The caulk did not dry correctly and the result was not suitable enough for painting, while not actually repairing the water damage within and preventing additional water damage.

 The next image shows the hole where i dug out the old caulk.
The amount of caulk used was far too much and didnt do anything to cure the water damage. It simply was an attempt to cover up and hide the damaged area.

This next image shows me digging out the vast amounts of caulk and dirt that had creeped into the water damaged hole beneath the old door frame.

We must have pulled out almost a quarter cubic yard caulk, mud and other garbage from this hole.

The next image shows how much material we had to cut out, of the water damaged wood, before we could begin the actual repairs.

You can see the Plast-Aid that we used to fill the base of the hole, left by the water damaged frame.

We actually used 3 separate containers of the Plast-Aid product to make enough material to fill in the base. This is designed to create a water-proof base with which to build upon.

The next image shows the entire filled portion where Plast-Aid was used to provide the filler.

Plast-Aid is great because it dries and "cures" quickly to enable you to build upon each layer of repair reasonably quickly. The product takes about 10-15 minutes to cure to a state where it can be molded into a soft putty and then be inserted into the application, without it dripping everywhere and making a huge mess.

 The last 2 images show the completed Plast-Aid repair, where we used the Plast-Aid to provide a water-proof barrier for the future. We cleaned up the looks using our Makita 3/8" belt sander that we use as a power file. This fixed the water damaged frame to the point where the customer can now use wood filler to patch over the top, sand and paint.

We are not painters and would never claim to be. We advise our clients prior to any repairs that we suggest they may want to contact a professional painter to put the finishing touches on important ambience of a project.

Purchasing Plast-Aid through their website is the better idea than through online market places, in my opinion. See the source below for a link to the Plast-Aid home page, which also shows many other applications for this fabulous product.

(source...)

Beach Keys

An interesting piece of information has surfaced as to motor vehicle dealers possibly misleading potential car buyers.

Many cars today are equipped with factory installed security features requiring the use of transponder or "chip" keys.

These keys usually have a plastic outer shell/head with a transponder or chip embedded within, programmed to be recognized by the vehicle's onboard computer system. When inserted into the ignition, the correct key is then authorized to start the engine.

Apparently, there are reported cases of customers asking the salespeople if their new car comes with 2 keys, to which the answer is "yes". But apparently the dealers are providing the second key or spare, without the plastic head or embedded pre-programmed chip. This key is known as a Beach Key.

The customer rarely tries the second key and finds out later on (after losing or misplacing the first key) that the spare, which is often a metal only copy, will not actually start the vehicle.

This requires the customer to call an automotive locksmith. Originating a key to a vehicle of this type is an expensive endeavour, that many customers tend to have a rude awakening about.

I suggest that you immediately check the correct operation of all vehicle keys prior to leaving the showroom or car yard.