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May 28, 2012

KOMO Seattle Report On Locksmiths



The video here is a follow up to a KOMO Seattle news segment that generated a significant amount of chatter among the wider locksmith community around Seattle and other cities across America.

This segment offers a insight into an independent consumer magazine that runs a non-profit consumer reporting publication called Checkbook.org. This particular Checkbook listing involves locksmiths in the Seattle area.


The quantity of reported reputeable locksmiths seems rather high in my opinion. Perhaps because there is little to no regulation or gazetted qualifications for locksmiths, almost any person (or their brother or sister) can call themselves a locksmith and go out a ply the trade. Unlike other countries,
who stipulate a set core requirement of learning for locksmiths, the USA seems to have no set guidelines or recognized qualifications for the locksmith industry.

Combine the above with the quantity of institutions and commercial independent school districts, hospitals etc, who tend to employ their own in-house maintenance people to work on locks and locksmith tasks and you have an industry that is suffering from an influx of scam operators/rogue locksmiths and severely under qualified persons attempting to perform the duties and responsibilities of this once learned profession.

Squabbling among different locksmith associations in the USA contributes to the problem and probably helps to explain why there is no uniformity in the trade  or self-policing. Many other trades in the USA, like electricians, plumbers, contractors etc, are required to sit government gazetted courses and examinations to be able to get a license to perform. They also are often required to complete continuing education and exams to maintain their licenses. Unfortunately, governments across the USA have started applying unenforced regulation and licensing without broad based core competency requirements for locksmiths.

While the above video shows that Seattle does have some honest and reliable locksmith companies, they suggest that only locksmiths with a professional business address or brick and mortar location are indeed honest, reputeable and reliable. Nothing could be further from the truth. The trade today has evolved into a largely mobile service, meaning locksmith services usually come to you in a mobile service vehicle. Often these service vehicles will be sign written but there are many companies that do not sign wright their vehicles and appropriately so, because many customers do not want neighbors or passers by to know they have a need for a locksmith. So, just because a locksmith does not have their own brick and mortar location or a sign written vehicle, does not mean they are not locksmiths.

The facts remain, that you should find and record a reputeable local locksmiths number in advance of requiring a service.

(source...)

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Danny was very professional and friendly at the same time. He not only gave me the quote and fixed the exterior door and explained his work. He was prompt and upfront about the work and did the work. He came in time took care of it on the same day. (Sasheethn K St Louis MO) June 2018d out problems but assured not urgent. Please feel free to have Danny pass out my number for my total experience review 314-351-5553

Charlie M. (St Louis, MO) November 2015


Danny was pleasure to meet and was very knowledgable. He explained several lock replacement options but I decided none of them were a good fit for a storm door, however, I did replace a lock on my entry door with a type of lock I had never seen before. I would highly recommend this company.
Patricia J (Bridgeton, MO) March 2014
They were prompt and showed up when he said he would show up. He knew his stuff. I had ordered new handles and he was honest enough to say that we don't need them that he can fix the doors and he did. Made me lock and unlock my doors to his satisfaction so that I knew what to do. Am very, very pleased with the service and cost.
Joyce K (Glencoe, MO) May 2015

Showed up on time for appointment. Was very knowledgeable about the project and offered a solution beyond what I asked to be done.
Stephen G (Chesterfield, MO) May 2015


Daniel was right on time, assessed the problems I had with two doors, made the repairs, and explained what caused the problems to begin with .... He is a "door expert" and a true professional. I highly recommend him.

Vince V (St. Louis MO) May, 2015




Danny was fabulous! He went over my concerns and he provided me with more than a fair quote. He was there when he said he was going to be there. I would highly recommend Danny. Cheers!
Denise S (Imperial, MO) May 8, 2014

Hired Danny to re-key locks on "new" house purchase. He advised to replace with new deadbolts & door knobs on 3 entry doors instead which I agreed with. All doors have 1 matching key & the safety of excellent quality product & workmanship. He also added new strike plate to door frame to complete project.. I recommend as your 1st & only call to a Locksmith.

Denise F (St. Louis, MO) April 3, 2014


Danny was very helpful in solving a pretty complex problem involving many lock.
Scott C (Eureka, MO) March 27, 2014




Needed patio door track to run smoothly. Arrived early, fixed door and explained what he was doing during repair. Quick and easy. Door works great, my wife will now speak to me, and I've become a better dancer.

Mike W. (Arnold/Oakville MO) July 2013


The owner spent a longtime with me on the phone helping diagnosis the problem. He was on-time, friendly and helped resolve my issue. I will definitely use him again!

Chris C (Lake St Louis, MO) July 2013


I had a very pleasant experience with Master Key Systems. They came out, did the job (which took longer than expected) and they did not change the price they quoted me. Now, I am not certain that it was a great value for the money because I don't have a comparison, but they did what they said, when they said, for the price they said. Enough said!!!

Antonio B (Saint Louis, Missouri) March 2013


Professional.. Upfront about charges. Fixed the sticky door within 20 minutes. I will recommend Master Key for exterior door issues.
Muthu R (Ballwin, MO) July 2012


Danny was a master craftsman, knowledgable and professional. I will be calling on him again in the future as well as passing on his services to friends and family.

Marsha L (Saint Louis, MO) July 2012


Danny was excellent! I called him on a Monday to fix a sliding glass door. He happened to have the exact part we needed (and it was not an easy find - we had looked everywhere) and he came over Tuesday evening. He stayed until 8:00 until the job was done, and cleaned up afterwards. He was courteous, professional, and efficient! I could not be happier!

Rachel P Maryland Heights, MO (July 2012)


He did an excellent job. Got there on time and quickly solved the issue. Was very pleasant and explained the situation and how to keep the door from sticking in the future. Would definitely use Master Key LLC again!

Neil F. (Saint Louis, MO) April 2012


Danny was very friendly and knowledgeable, although his apprentice seemed to do most of the work, Danny kept an eye on him to make sure it was done right. He had very reasonable pricing for re-keying.
Greg D (St Louis, MO) October 2011


He was extrememly fabulous and helpful and did a wonderful job. He was very professional.
Shannon M. (Arnold, MO) October 2011


Growing up spending so much of my time in Italy, the uniqueness of the Nova Classico left quite an impression on me. To be able to have and enjoy them in my own home here in the states is a nostalgic indulgence I'm enjoying beyond words. Thank you Danny for coordinating this transaction.

Joseph M (Chicago, IL) September 2011





great job. hired on the spot and he did job right then at great price

Ron B (Arnold, MO) July 2011







I searched the internet and found your services. I received three phone calls within several days. A service call was scheduled. Two gentlemen arrived promptly, analyzed the problem and fixed it.
James & Florenc M Saint Louis, MO July 2011

The repairman was on time and did an excellent job of fixing a very stubborn door lock. He was persistent and cleaned up the work area afterwards. I would use this service again.

Brenda F (Saint Peters, MO) June 2011


Danny at Master Key Systems has succeeded in making the purchasing of our Meroni door locks, from Italy, an absolute breeze. Even though I live in Australia with a 16hr time difference and was ordering door knobs from Italy that weren't in stock, the whole process was faultless. Danny was prompt and efficient with all his emails and made sure we had covered every possible variable so that the product I received was exactly as required. I would have no hesitation in recommending Danny for your next purchase.
Patrick Carr (Canberra, Australia)


Your product really helped because I needed to secure a nurse's station adjacent to a waiting room and needed a pocket door. Unfortunately, no real options were available to lock a pocket door effectively that would keep me compliant with HIPAA and secure an area that stores medical supplies. This was vitally important as this particular waiting room was for "waiting detox patients". Thank you very much.
Randall R The Fritz Clinic (Birmingham, Al) March 2011


Danny was very polite and knew what the problem was and how to fix it. He also gave me some information about other issues that could arise with my door and locks. Will hire again if I ever need that type of work done.
Jason M Imperial, MO March 2011




I had an exterior basement door that dragged when opening and closing. The hinges were not fitting properly and the door frame had shifted, probably due to the age of the house.The screwswould not go far enough into the wall without hitting stone...even using a special drill bit. Dan worked a long time drilling and sanding to shore up the door as best as possible. I know it will never be perfect. He could have easily sold me a new door and the same issue would happen. He was honest, thorough, and did an excellent job without charging me a fortune. I'm satisfied with the door now. If you want an honest, experienced man, Then Dan is the man

Roger M Saint Louis, MO March 2011


I purchased the Cowdroy P697 Pocket door lock with key over the internet. I emailed questions before my purchase and was provided with the answers quickly by return email. The purchase was quick and easy and the lock was shipped immediatly. Installation is quick and easy. But you do need to convert millimeters to inches (use the internet) in the installation instructions. And the lock looks great and works great. I will do business with them again. THANK YOU

Ed D (February, 2011)





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