Contact-Less User Interfaces Are Becoming A Part Of Our New Future - Part 1

As we progress toward a more contact-less future, given the current precarious situation we find ourselves facing, with the pandemic today causing upheaval to our daily lives....

We decided to share a new post to discuss some contact-less options that already exist in today's world and articles that we have written over the last 10 years or so.


Voice control is one area that we have embraced in recent years with the advent of Google Voice, Home, Amazon Alexa, Echo etc among other offerings.

Below find a number of articles that we have written, that provide some interesting reading about some of the options already available to us. Some of the products listed below do not exist anymore but talented researchers are constantly creating new and improved products that might help us progress through this new world...

Smart Speakers Are All The Rage Today Except....

We have written numerous articles over the last 12 years about locks, lock systems, safes, master key systems, doors, repair techniques etc.

Curiously, smart speakers like those offered by Amazon, Google and others have certainly made many of our lives significantly easier but they are found wanting too, as the above video, comediclee shows,

We posted the above video to our social networking pages and are seeing increasing views and likes from our viewers.

It does bring up a topical discussion though and one we feel is important to our readers here too.

Some of the articles we have written about new age smart locks can be seen here

In the above video, the man returns home only being unable to gain entry. Smart locks, for all their good intentions, suffer from many issues that should be considered prior to purchase.

Issues that can include:

• Poor Battery Life
• Weathering
• Low Security
• Hardware Failure
• Increasing Insurance Premiums

Poor Battery Life

Many of today's smart locks operate using 4 AA batteries. We suspect manufacturers decided to use these low power systems due to their extremely cheap price points. 

I find repeatedly, customers often calling for locksmith services where their batteries have failed and they either do not have their mechanical over ride key available or their product has no mechanical key over ride function

It's not just digital smart locks. We are also seeing increasing calls to open safes, where battery failure is a common symptom. Often there are additional issues besides poor battery life including internal wiring not lasting or corroding that contribute to other issues where just replacing dead batteries may seem like a simple fix.

Weathering

Weathering is another common pitfall that occurs repeatedly with battery operated smart locks. Often, once installed the lock will operate efficiently for sometimes 3 months before the user may need to replace batteries. But even correctly installed locks suffer from earth movements that affect the correct alignment of doors into their frames. This will often make operating the deadbolt too difficult for the motor inside the product to correctly throw the bolt. People may leave their homes expecting their door to lock behind them automatically, whereas they are often unaware that the product failed to adequately lock and secure their doors.

Other weathering issues rarely considered include, many digital smart locks are installed to external doors or prime entry doors, Sure the batteries might be on the inside but the keypad will be outside and naturally affected by changing weather. In some regions high humidity can cause internal  components to attract condensation. The water can make internal electrical components to short circuit. Also, when the weather patterns change to cold conditions, the freezing air and rain etc can cause batteries to wear down faster.

Low Security

Many manufacturers, to compete in the global marketplace, decided to use lightweight materials in the construction of their products. Security and access control are some of the reasons some people choose battery operated lock systems. Why anyone who cares about their families security and peace of mind, would choose to spend ~$195+ for a poor quality digital door lock, that is designed to fail within (often) 2 years, puzzles me!

Remembering that it is often all about price, how much is the security and ease of use worth to you?

Often consumers may spend hundreds of dollars on clothes and shoes or thousands of dollars on furniture, electronics or art only to secure their homes with cheap lock systems, It doesnt make any logical sense.

Hardware Failure

Like mentioned above, "the pain of poor quality lasts longer than the pleasure, cheap price provides"

Or

"if you only want to pay peanuts expect to get monkeys"

Consulting your local trained professional locksmith before purchasing locks or other door hardware would be your best approach, in my opinion. Locksmiths have deliberately chosen to train to provide customers with quality offerings aimed at making your lives easier and secure.

You trust your mechanic to fix your car, You trust your electrician to keep your lights working. You trust your plumber to keep the water flowing. Doesnt it make perfect sense to trust your locksmith to keep your home secure?

Increasing Insurance Premiums

An often overlooked issue that many purchasers of digital door locks rarely consider is how installing a digital door lock might affect the amount of insurance you pay.

A number of companies including Walmart, Amazon and others are embarking on delivering groceries and purchases made online to homes and entering your homes to deliver, stock the fridge etc. These new services are attempts to deal with the porch theft phenomena that has resulted in recent years with the expanding delivery markets, While this practise might be considered more secure and more convenient, are you really willing to open your private abode to persons you dont know?

Insurance companies are salivating at the opportunities presented by allowing access to your private dwellings from people who "don't belong".

Also, many digital door lock users will give each user a code. How sure are you that any person is not sharing a code? How would you know if someone who is not authorized, enters your home?

Mechanical keys provide much more immediate security than digital locks because you must have and use a key to operate your lock. Besides the significantly cheaper cost of mechanical products, no requirement to replace batteries ever, even the ease to lock your door if weather affects your installation, you are better protected by using a key to access your property.

This article is primarily about digital battery operated products. Many commercial systems are significantly more expensive for good reason. They are made with higher quality components, often use stronger batteries or are hard wired to mains power. You see many commercial installations that use card/fob access control systems where you simply present your credential to a user interface. These are deliberately hard wired systems, because they last much longer and work continuously without having to maintain batteries.

Walmart To Offer Free In House Delivery Including Stocking Your Fridge

A new service by Walmart, introduced this week is set to compete with Amazon for home deliveries of products ordered. Except that Walmart will have their couriers unlock your door, enter your kitchen, open your fridge and stock your purchased groceries on your behalf.

All you have to do is install a wifi operated lock to your entry door, give permission to Walmart employees to enter your home and to stock your fridge.


That all sounds wonderful, doesnt it?

Amazon introduced a similar service last year after successfully merging their acquisition of Ring and Bleep into their company, We wrote a few articles about Amazon Key and related services here.

Are you owner or resident,willing to allow people you dont know, permission to enter your home when youre not there, have access to your kitchen and pretty much the run of your house?

Are you prepared to pay the increased insurance premiums that will no doubt be incurred?

Even if these companies compel their employees to wear body cameras, so you can view them as they enter your private home, are you really going to open yourself to the privacy concerns?

Modern technologies are great in idea and sometimes in practise. But some ideas are just plain silly.
As a locksmith security specialist, experienced technician and appraiser, I continue to explain to my customers the pitfalls of some modern electronic battery operated security products. Many will agree with me once they understand the potential security and privacy concerns.

I often discuss with clients about their current push button battery operated deadbolt they may have fitted. In many of these discussions, the client points out that, after the third or fourth time replacing the batteries, they will go back to using the mechanical key. The most common reason, is they did not expect the regular and repeated need to replace batteries, adding significantly to their cost of their chosen product. Combine this with they being locked out of their residence when they least expect it and still requiring to call a locksmith to pick their lock open due to not carrying their key.

Electronics do indeed improve our quality of life. But at the exhorbitant cost of a ~$250+ electronic lock, that is more prone to power failure, weathering, house and door movement etc, requiring increased maintenance over the mechanical products that have been around for hundreds of years, the cost differences alone, one might think to keep using and relying on maintenance free security.

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2 Factor Authentication - Google, Amazon, Facebook Offer Improved Security To Protect Your Data

What Two-Factor Authentication (2FA) Is - And How to Enable It


The large internet companies like Google, Amazon and Facebook, have been busy the last couple of years designing new security protocols in the wake of a number of much publicised data-breaches that have affected millions of people across the world.

2 factor authentication is not a new concept, however an increasing number of security system providers have been including new high-security initiatives, aimed at securing our individual and collective data from the prying eyes of cyber crooks.

You may or may not have been affected by a cyber-security breach, in recent times. Credit card companies, banks, even department stores have fallen prey to cyber-criminals, who have stolen private credit data, social security numbers, telephone numbers, addresses, email addresses etc among other personal details.

Some people have discovered that their credit ratings have been severely affected by these crooks, even to the point that they cannot even access their own private details. Criminals have found simple ways to be able to lock you out of your own accounts.

A great many users operate an email account using the popular Gmail system, but apparently less than 10% of Gmail users, adequately protect their addresses with multi-factor authentication

 This is proving to be a large factor affecting far too many people. Many new security products, alarm systems, door locks etc are introducing multi-factor authentication protocols to better protect users of their modern products.

Tom's Guide provide an article on how to set up 2 factor authentication with various large online companies. Check out their link to learn more.

The main reason we decided to include this article here, is due to us learning that behemoths like Google are introducing physical security keys to assist with multi-factor authentication procedures. This especially interests us because companies like Google have been instrumental, the last 10-15 years in designing and building electronic "keyless" products aimed at simplifying our lives, That they realize (what we) physical security product providers have been saying for so long, is almost a testament to the benefits that physical security products provide, over and beyond many electronic products.

The source below, provides another link to a Tom's Guide article that peaked our interest and propelled us to write this article.

You dont have to purchase your security key from Google. There are other providers.

If you like to be able to protect your data from the chance of being "hacked", perhaps altering your procedures for "logging in" to your portals should be a worthwile consideration.

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iOPEN - New Smart WiFi Operator Switch - A New Access Control Product

iOPEN is a relatively new product, currently exclusively sold by US Gate Supply of Southern California.

This exciting new product is designed to operate with about 90% of the current brands of automatic garage doors, mag locks, electric strikes and automatic gates available in today's markets.

This product is different to the wireless options otherwise being bandied about the markets, in that it is actually hardwired to your current product.

This product enables you to simply download the appropriate app from Apple's App Store or Google's Play Store.

Some pictures of it's uses include...

This is a typical residential garage door. You can see the app open on the users smartphone.

This an image of a type of gate you might find in upmarket real estate or perhaps a gated community.


You can also connect the product to your Amazon Alexa smart speaker or your Google Home smart speaker.

With the growing smart product market becoming an ever more staple of modern living, products that operate through the IOT (Internet Of Things) architecture framework are becoming the new sought after commodities.

For a professional, keeping abreast of products and industry updates, new technology and items aimed at improving our and our customers lives, is an important attribute in today's business age.

I like the idea of this new product and i think it could certainly see traction across the wider consumer marketplace.

Amazon Key, which we have mentioned a lot in recent times, purports to offer would-be Amazon shoppers the opportunity to enjoy new delivery methods from Amazon. We continue to warn consumers that using services like Amazon Key, can potentially reduce any security you may currently enjoy and even potentially increase your insurance premiums.

This new product might mitigate the threats posed by granting delivery drivers access to your home, by only enabling them to access your garage door, allowing you to keep the door connecting your garage and house, locked.

Apparently the app can allow for separate devices to operate through the one app, meaning your one smartphone now becomes the remote control operator for multiple separate entries.

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Flaw In Ring Doorbell Camera - Prevents Deleting Previous Users

(video removed)
Check the source below for the video

We continue to monitor the cyberworld of all things security related and just came across this interesting piece of news concerning Ring,

You remember Ring, dont you?

Amazon recently completed their buyout of Ring, to meld it into their Amazon Key program network.

We first talked about Ring in an article in June 2015.

The system is very smart and not bad looking however it is a flawed piece of technology that could be more of a security problem than a benefit.

Then there is the lawsuit against Ring (before the Amazon buyout) by Skybell, the original patent holder of many of the technologies that Ring is built upon. We also wrote about this in an article in January 2018.

I'm sure Amazon were not prepared for the headaches they have acquired. But the Ring management are no doubt smiling all the way to the bank.

I see a great number of the Ring door bell in my travels, so it is obviously a popular product (even though it was rejected during it's Shark Tank debut)

Perhaps the many customers who purchased the product were just not aware of it's shortcomings as discussed in the video above.

Not just that, but burglars are actually being pictured stealing Ring doorbells from houses.
And people still want to allow Amazon to be able to access your home with their Amazon Key program?

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New Articles Across The Web Point To Increasing Media interest In Amazon Key Service

We have written a few articles in recent months about the recent Amazon takeover of Ring and their intention to meld it into their Amazon Key Network of Smart Home products.

The Ring product has seen stellar sales in recent years, after failing to score a deal on the very popular television show, Shark Tank.

I find it especially interesting that this recent acquisition by Amazon arrives on the heels of a patent infringement lawsuit by Skybell, who maintain that they are the original patent holders of the technology (see our article).

According to an article on Cnet (see article), the Amazon acquisition of Ring was finalized in February. The article reports that Limp ( a Seattle based company) and Siminoff (from Ring's California head office), took the opportunity to discuss some more details about the acquisition after the deal closed. The article alleges (unconfirmed) that Amazon paid about $1 Billion to acquire Ring.

Another article appearing in The Guardian (UK), also confirms the deal details and also indicates (like Cnet) that Amazon will continue to let Ring trade in it's own right (like Bezos does with the Washington Post), but that as a result of the Amazon takeover, Ring drops its price for it's award winning product to US$100 from US$150 and £89 from £159.

It is no secret that we are not impressed with this offering. With the amount of customer data issues, across the news today and Amazon being one of the largest acquirer of customer buying/purchasing data, combined with the attempts to infiltrate the residential and commercial physical  and electronic security markets with sub-par quality products, we feel that allowing companies like these to enjoy unfettered access to your private dwellings, even outside of regular business hours is opening you and your family up to increased security issues.

I would expect insurance companies to jump on these changes and no doubt increase insurance premiums because you allow more access to your properties than normal.

As a concerned security products installer and locksmith services provider, I feel it is my responsibility to inform you of the shortcomings and security issues surrounding the use of services like Amazon Key might bring.

Far be it from me to tell you what to do and whom you choose to give access to your doors, but I will continue to refuse to open myself and my family up to the possibility of unauthorized and uncontrollable entry to our home and properties.

What will you do?

Amazon Key - Now Operable With Multiple Brands Of Hardware

We have previously written articles about the Amazon Key service and various products included therein.

See Amazon Key

Many homeowners are choosing to allow Amazon access to their private dwellings, to enable more secure delivery of products ordered through the Amazon marketplace.

We previously discussed the failings of this endeavor, including our opinions that having and using this service, reduces any security of your home or office. While using the camera, can be advantageous in identifying the delivery person and whomever entering your premises, do you really want almost anyone enjoying unfettered access to your private abode?

Also, subscribing to this service involves monthly access fees for connecting cameras and door locks to the Amazon Cloud. You can opt to not pay a monthly access fee, but images are stored only for 24 hours.

According to the website (in the source below), Amazon Key products need to be a single cylinder deadbolt (electronic) and separate from the operating handle hardware.

Amazon suggest on their website that to be able to use and operate the Amazon Key system, a would be user must use the product on a door that is 1-3/8" - 2" thick, be only a deadbolt (electronic) and separate from the handle hardware. You cannot use the service with French (double) doors, Rim (surface mounted) locks or mortise locksets.

The lock compatibility diagram above is a little misleading because it shows the deadbolt with a lockable lever handle lock. That scenario means that you must leave your handle lock unlocked, when allowing the Amazon Key service to operate. Will you remember to leave the handle unlocked?

The most suitable option here, would be to change your operating handle from a lockable version to a passage version, to ensure the handle remains unlocked and not lockable.

Amazon are suggesting that the Amazon Key program be operated using one of the following types of locks.

Kwikset Smartcode 916

Kwikset Obsidian

Kwikset Smartcode 914

Yale Assure 216

Yale Assure 226

Yale Assure 256

Each of the models above must be the Amazon Key edition of those locks.

To convert your existing deadbolt lock to a compatible Amazon Key serviceable lock, you would first require to already be using a Kwikset brand deadbolt on your door. And use the Kwikset Convert kit installed in place of your existing turn button. The Kwikset Convert kit is Amazon's version of the popular August Lock and similar to the Lockitron product.

Apparently, the Amazon Key service is also designed to operate with the Alexa Smart Home Speaker, which allows you to voice control your connected devices.

The Kwikset SmartKey system is well know across the market for it's shortcomings and problems. Our most popular post Kwikset Smartkey Problems has gone viral, chalking up over 100,000 views to date and is lately averaging 97 views a day.

Not mentioned in almost every article we read online, is the troubleshooting issues including but not limited to weathering, battery failure, house movement/building construction issues and improper door alignment issues that affect continued operation of electronic operated deadbolt locks.

As door repairers and locksmith technicians, we specialize in repairing and adjusting a great many doors around our geographic region. Most common, is the occurrence of door alignment, where the door will move and the lock does not line up with the strike plate. While repairing this issue is often straightforward, the inconvenience to the consumer, by being unable to lock their doors becomes a recurring nightmare. Many of our customers, who purchase battery powered door locks will often replace the batteries about two or three times before deciding that the added cost and inconvenience becomes too much of a chore, especially when they can not be confident and assured that their door is actually secure. They will most often revert to mechanically locking the deadbolt with their mechanical key, ensuring they "know" their door is secure.

It seems like a great idea to enjoy the experience of keyless and wireless operating door locks, except for the long term implications of poorly fitted doors and insufficient manufacturing quality of hardware aimed at securing our homes, families and lives.

Amazon Alexa Being Built Into Houses In Sydney Australia

Amazon Alexa

 A recent article I read with interest was about the building in of Amazon's Alexa Smart Speaker, being built into new construction dwellings in Sydney Australia by a Perth based IoT company.

We are well aware of these Smart Speakers that have become an almost ubiquitous part of our psyche in recent times.

Amazon, recently approved for widespread marketing in Australia have started selling their Alexa product there and this enterprising company has devised a system to build it into new construction homes.


Google's offering, the Google Home Smart Speaker has also set the world on fire since it's release and is fast becoming a solid competitor to Amazon's Alexa.

Google Home

Amazon and Google are both leading the charge to adoption of Smart Search and voice controlled products including our door locks and security systems with a fervor not seen in many years and is setting the building industry on fire with slews of new Smart Products that can be controlled with just our voices. A Star Trek world inches closer to reality. Perhaps an agrarian mindset is not too far off?

The number of battery powered door locks that are continuing to enter the market are offering consumers wide choice in styles and features and few have integrated Alexa or Home into them at this time. I still believe that battery technology is too inferior at this time to make the investment in battery operated locks in my home. I believe that once we figure out how to conveniently and easily connect our door locks to mains power (perhaps with battery back-up), we will have solved the dilemma of the times. That dilemma? The constant and never ending need to be replacing batteries regularly.

I was working at a customer's home today, who was suffering from a malfunction to her new battery operated door lock. Her door had dropped due to weathering, causing the bolt mechanism to bind in the strike hole making the battery operated motor driven bolt work far too hard to release. After trying multiple times, the batteries died and she was locked out. I came out, picked the lock and put a wedge under the door to lift the whole door allowing the bolt to travel correctly.

I convinced her to carry her house key "just in case" in future. I also installed a long screw in the top hinge that re-adjusted the door to the correct level, allowing the deadbolt motor to operate the way it is supposed to.

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Breaking News: Ring Acquired By Amazon

Ring, the IoT (Internet of Things) company who manufacture a unique doorbell product in the Smart category of home furnishings products space, have announced their acquisition by Amazon.

Amazon continue to diversify their portfolio of companies, in attempt to upgrade their delivery services, with the purchase of Ring. Amazon developed a system recently called Amazon Key to help with the delivery of orders to customers without leaving packages outside homes or offices.

We recently wrote an article about Ring and their relationship with Skybell, the inventor of the technology and holder of integral patents that form the basics of the technology. The article describes a patent infringement lawsuit filed by Skybell, that now increases the interest in this story with this news about Amazon's takeover.

We have written a few articles articles over the last 10 years, informing about various peepholes and camera products aimed at the entry door markets. Some of these products have seen market success, but few on the level that Ring have achieved.

The IoT phenomenon has seen a great many new products enter the marketplace over the last few years and the physical and electronic security industry has become an area that many new producers are flooding the markets with all kinds of products, aimed at simplifying our lives.

A great many manufacturers are producing many varieties of digital electronic deadbolts and door locks, many of them battery powered and wireless. The functions and appearances of the various products vary considerably and likewise the quality.

Products like Yale, Lockitron, August, Kevo, to name a few have made deciding on the appropriate product for your home or office use, tricky indeed.

New wireless and battery powered products appear to be coming to market almost everyday lately. The Smart Lock industry is valued at $30 Billion + and it stands to reason that many providers are aiming for a slice of the pie.

Not to devalue the burgeoning industry, we have found that many of the available battery powered lock products suffer from power issues. Specifically the continuing requirement for end users to regularly replace batteries to keep their products in perfect continuous operation. We find that a great many customers, who installed the latest battery powered products, tend to replace batteries about twice in the early use of the products and then revert back to using the mechanical key portion (override) because they get tired of the constant need to change batteries, adding significantly to the cost to maintain their products, effectively diminishing the value of their expensive battery powered lock product. Mechanical and key operated products are largely maintenance free.

Other issues not considered before purchasing can include, door and frame weathering, where doors and frames move with the changes of season preventing their motor driven products from aligning correctly into the strike hole (frame), adverse weather conditions - hot or cold temperatures affect battery life of externally mounted products.

Many users enjoy the ability to continually operate their locks, manually (mechanically) by using the mechanical operating key.

Many locksmiths across the world continue to supply and install great quality hardware that stand the tests of time and continue to provide almost maintenance free operation.

I realize that many homeowners like the idea of keyless lock systems, but in reality a keyed lock system provides increased security over combination entry systems especially when you cannot control the number of people who may have shared or continue to share your door entry codes.

What type of product have you on your doors?

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Blink - Wireless Peep Hole Camera Systems Agrees To Be Acquired By Amazon

Breaking News: Blink, the wireless, battery powered peephole camera system manufacturer announced on Friday that they have agreed to be acquired by Amazon.

There are many players today in the peephole market, some of whom you may be familiar with like Ring or Brinno and Blink have just been acquired by Amazon in an attempt to further their recent product and service offering called Amazon Key.

Wireless peepholes are quite the rage today because many dwellers desire to know whom is actually at their door, whether they are home or not.

With the Internet Of Things (IOT) constantly evolving to make our lives more technological and easier, smart home technology is still in it's infancy. Many competing products, vying for our dollars, are coming to market. Many smart home products, including wireless battery powered deadbolts, entrance sets, door bells etc are a common method for people to get their feet wet with the latest smart home technology.

Amazon announced their Amazon Key program 2 months ago, to enable Amazon product deliveries to your residence or office, even when your abode is unattended. This service by Amazon is an ambitious attempt to thwart the increasing crime known as "porch theft" or "porch piracy". See this New York Times article from December 19th.


Personally, while I understand the desire of some to constantly be visually aware of "goings on" at home, especially at your entry, I am bewildered that many customers of this technology would allow their properties to be viewed over the web, through cloud services. Combine that with the recent announcement about the KRACK wifi virus that we wrote about here about 2 months ago and perhaps this is another recipe for disaster in the making.

I believe consumers should protect their privacy more and perhaps think about storing their security camera pictures on their home server or hard drives, rather than a web based system.

I'm sure opinions vary and would like to know your feelings on this matter.
Feel free to comment in the space below (and include a link to your website if you desire - REMEMBER all comments are subject to moderation)

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Amazon Key - Giving Amazon Access To Your Private Residence

Breaking News: Amazon Key - Granting Access To Your Private Home.


Today Amazon announced the release of their latest system aimed at improving your shopping and delivery experience.

Amazon Key is their system that allows Amazon to enjoy access to your door, so that they can deliver your Amazon packages without requiring you to be home.

The package includes a smart camera that you hook up inside your house, that communicates through the cloud, to enable you to operate your smart lock when you are not home and thereby allowing your delivered packages to not be left outside where potential thieves can make off with your booty.

The article (in the source below) includes a video that explains what they are trying to do.
Now, there are privacy concerns undoubtedly and as a professional locksmith and security products installer, I would highly NOT recommend this type of service. We provide premium quality security products aimed at keeping you secure from unauthorised entry. This system will decrease the security of your property.

Given the news in the last couple of weeks that WiFi routers are being hacked with the KRACK hack and the recent knowledge about the Blueborne Bluetooth Hack, combined with installation and operational issues, namely smart locks that refuse to lock correctly because your door may be misaligned, the batteries may be flat, the cheap electronics prone to humidity and other weather phenomena, would you really consider giving access to your home to an unknown courier? Even if you could see them?

Many people choose to have an alarm system on their properties. Are you going to switch the alarm off too?

I personally lock my door physically by hand with my mechanical key and am happy in the knowledge that my doors are secure and that no one without my authority can enter. Of course I choose to use the fabulous Bilock-Extreme Security restricted key system on my doors. Bilock is the first 100% bump proof and virtually pick proof pin tumbler system on the market. The color coded keys make identification of keys really easy too.

There are a few other types of systems available from many other locksmiths around the country and the world. Simply talking to your local locksmith professional can save you plenty of money while offering great protection at very reasonable cost.

If you want Amazon to enjoy access to your private home....go ahead and join the revolution against proper and adequate security.

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Internet-Connected Garage Door Operator Disabled In Retaliation For Bad Review

The Internet-Of-Things (IOT) is the new age for many consumers today. The increasing desire for "connected" technological products, raises privacy and security concerns especially when a disgruntled customer leaves a stinging negative review about their purchase.

As is the case with a particular customer who had purchased Garadjet - An Internet-Connected Garage Door Opener, designed to let you see the status of your door and control it via an app.

The customer installed the product he purchased on Amazon and  left a nasty support message on the company's support forum and then one minute later posted a nasty review on Amazon.

That prompted the Garadjet management to retaliate by denying the ID Unit server connection.

All being played out online, the exchange went viral through a twitterfeed that attracts a wide following among the #hacking community. Check out the commotion in the source below

Yale Conexis L1 - A New Smartphone Enabled Access Control Locking System

Yale, the ages old company and inventor of the modern day pin tumbler principle, the same name for which the world reknowned university was named, in recent years has seen it's original premise and products be modified and expanded to encapsulate more diverse fields, including (but not limited to) trucks, forklifts, golf-buggy's, etc.

Yale, once known as the leader in residential, commercial and institutional security products, are continuing to press the boundaries of the digital revolution with the introduction of the Conexis L1 electronic, wireless access control product.

Part of their Real Living genre of products, Yale have decided that their foray deeper into the modern digital era involves eliminating the very product for which their name was made famous.
The Key.

While many consumers agree that the convenience aspect of modern day access control products is most likely the primary aim, statistical analysis conducted by many agencies using multiple surveys and other data gathering techniques, reveal that the humble mechanical key is still a highly sought after feature desired.

Removing the mechanical key component does help to produce more competitively priced products, but can be an impediment to sales because electronics failure or electronic malfunction cannot be mitigated using a mechanical key, in an emergency or urgency.

Yes, battery technology continues to improve and the long term future for electronic wireless - battery powered products is intriguing. I do suggest that companies need to continue to include high quality mechanical key overide systems with their new products, to offer the consumer the continuing benefits mechanical brings.

The video below shows typical installation for the Yale Conexis L1 in the UK.



In America we are getting to see many similar types of door locks offering the atrium type of mechanism. Companies like Pella, Anderson, Peachtree etc, have been bringing in these modern and stylish types of doors, in excess of 25 years now and the market for these types of doors continue to evolve. Many customers enjoy the quality and convenience offered by these styles and types of doors.
HOWEVER.......

How Do You Prevent Being Locked Out Of Your Home?

As a practising locksmith for almost 35 years across the planet, I have attended a great many "lock outs", rescuing stranded customers who are locked out of their homes or office buildings.

The skills that a professional locksmith brings to bear, include the special training in learning the art of picking locks.

These days, with the advent of online video sources, more and more videos are appearing daily showing people, including locksmiths and hobbiests displaying their prowess at picking locks.

There are few brands of locks available that are particularly difficult to pick/manipulate, presenting increased challenges to would be lock pickers. Some of these brands include (but are not limited to) Abloy Protec, Assa Twin, Multilock, Bilock, Medeco, Primus and others. Few are bump proof and virtually pick proof like Protec or Bilock and the industry is constantly evolving to produce better mechanical "mousetraps" aimed at increasing the security of our homes or offices.

But, the pain felt when you accidentally lock yourself out and the sometimes long wait for the professional locksmith to attend and rescue you, can be mitigated using a hidden key safe.

There are a number of versions available in todays market and one worth considering is pictured above. A simple water sprinkler with a cavity and screw on cap, that can hold a couple of spare keys is a painless and inexpensive method that would be so helpful to some people.

Locksmiths would probably prefer i didnt mention products like these, because these types of products could reduce the calls for professional locksmith services.

I dont really care all that much as i am in the business of "Securing America - One Door At A Time" and the interests of my clientelle and their families are more important that a few quibbling locksmiths.

And if i can save you a couple of bucks and some extra time and inconvenience, then why the heck not?

These dummy sprinkler heads can be purchased just about anywhere but Amazon have them fairly cheap.

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Kwikset Kevo - Bluetooth Enabled Deadbolt

Kwikset are soon to release (October 31st, 2013) a new version of their electronic deadbolt entry system.

Called Kevo, this new product is especially designed with an included Bluetooth transceiver, enabling hands free and wireless key-free access control to residences.

In keeping with other modern electronic deadbolt systems, Kwikset have chosen to include their patented Smartkey technology cylinders into the key portion of the lock.

It is quite well understood across the locksmith and residential security products markets that the Kwikset Smartkey products have some inherent faults that render the security of their products, ineffective. We have mentioned in this blog before and repeatedly about some of these faults and issues. We receive a significant and increasing number of hits to this site about Kwikset Smartkey Problems. Recently an issue has surfaced that allows the locks to be bypassed with absolutely no visible damage to the mechanism, without picking or bumping the locks.

We include a video of this new product after the jump...