Language Barriers Once An Issue Of The Past, Are Simplified And Eradicated With Google Translate

Multiculturalism has become a very large and important part of society and business life today, with a great many people living here and across the world who may speak little to none of the native language of the land.

I was called to a client last Friday, to survey and estimate for a door and lock repair project, where the customer who had filled out the online lead form, obviously didnt understand much English.

I contacted them immediately (as i try to do with all leads) and noticed the difficulty in understanding them and they in understanding me.

By speaking very slowly and enunciating my words, I was able to get my message across and determine some of their needs. I arranged a suitable time (in the following hour) to attend and provide a free onsite survey and estimate, like we offer to all our clients.

Upon arrival, ringing the door bell and waiting, the clients daughter answered the door and invited me in.

She spoke very little English and after a few minutes I managed to get her to tell me that she was Nepalese. She pointed me in the direction of the project request and toward her father and mother.

The difficulty in communicating, to determine their needs was perplexing until I remembered that Google produced a fabulous app, a few years ago called Google Translate.

Having traveled abroad, a number of times in recent years and me not speaking the native language of some of my destinations, I have successfully used the Google Translate app on my cellphone a great number of times. From reading menus to understanding street signs, the Google Translate app has quickly become one of my most prized app's. I remember traveling from Italy, through Switzerland to France, a few years ago and we stopped over in Bern, Switzerland for a few hours while waiting to transfer trains. We decided to look for a bite to eat but very few of the signs had English translations, so understanding where to go and what to do was difficult without the app.

The app includes a microphone feature that enables you to speak in your language and it will automagically translate into the desired language for which you want to speak. Then you can play the translated phrases for your subject to hear and understand. they can then respond in their language, again into your cellphone and the app will translate into English. then I press the play button and a Google created synthetic voice will speak in English.

While abroad another time, we were staying in Madrid, Spain for a few days and wanted to go to the oldest restaurant in the civilized world, Sobrino de Botín and eat from their unique menu. The taxi driver that picked us up at the hotel, did not speak any English at all and I immediately pulled out my phone and spoke our request into the Google Translate app. When the driver heard the synthesized voice, he lit up and smiled and understood perfectly. he responded in Spanish and thanked us for introducing him to such a fabulous tool that would help him to earn substantially more money in future.

......back to the subject of the post here... the customer was able to communicate their needs in their native Nepalese and to understand my responses after translating from English.

We have arranged the project completion for next week and chalk up another satisfied client.


If you run your own show, or even if you dont, you will most likely run into communication issues in your life and sometimes your daily travels. using the Google Translate app will help you to communicate easily with almost anyone and provide top notch customer service for which you will be remembered and referred  because of. I highly suggest you download the app from your OS app store and start capitalizing on income opportunities from customers, whom in the past, you may have had difficulties talking to and with. 

Below find links to the app in Apple App Store and Google Play.


Google Translate For IOS

Google Translate For Android 

Post Revisited - How To Repair Door Closers

This post originally appeared in May 2009. It has become one of the most widely viewed posts on our website.

Repairing door closers is not too difficult, even if you are only slightly mechanically inclined.


Blogging often involves many labor intense hours of writing and researching, especially if you are composing your own original works.

I try to acknowledge the source of my reference in most if not all articles written here.

This next post is actually by well respected Author and Locksmith Tom Rubenoff and the source of this article is from Hubpages.

Door Closers

This article is primarily about surface mounted door closers, but the ideas herein can be applied to other kinds of door closers as well.

Door closer adjustment is an art that requires knowledge, patience, and an ability to climb up and down a ladder several times, but with these attributes and the appropriate wrench, hex key or screwdriver, you can do it yourself.

Most of the adjustments are implemented through the opening or closing of hydraulic valves. When it comes to turning the screws that operate these valves, a little goes a long way. A turn of 5 degrees can significantly increase or decrease closing speed.

CAUTION: DO NOT COMPLETELY UNSCREW DOOR CLOSER HYDRAULIC ADJUSTMENT SCREWS OR YOU WILL RUIN THE CLOSER AND VOID THE WARRANTEE.

Also, hydraulic fluid will leak out of the closer and make a mess. This will make you unpopular.

A door closer is a mechanical device designed to close a door slowly, but firmly enough to latch. It accomplishes this by using spring tension modulated by hydraulic fluid. As the user opens the door, hydraulic fluid passes from one reservoir to another, and as the spring pushes the door closed again, the hydraulic fluid passes back to the previous reservoir through a series of valves that control the speed.

The illustration at right shows the effects of the common hydraulic adjustment controls available on most commercial grade door closers. Controls for swing speed and latching speed control how fast the door closes, and many closers also feature a hydraulic control for back check that controls the last few inches of the opening the door so as to prevent the door from being slammed into an adjacent wall.

• Swing speed adjustment controls how fast the door closes from fully open to within about 5 degrees of closed
• Latching speed adjustment controls how fast the door closes for those last few inches
• Back check adjustment controls the amount of resistance to opening the door past a selectable point

The illustration below shows the various hydraulic control valves. These might be located in many configurations, but you will usually see the back check control located somewhat away from the latch speed and swing speed controls.

There are also door closers equipped with an additonal valve for Delayed Action. Delayed action closers hold the door open for a longer period of time to allow persons with disabilities more time to get through the door.

Also notice the Spring Tension Adjustment in the illustration above. Spring tension controls the "size" of a closer. The term is misleading, because it does not actually have anything to do with the physical dimensions of the closer. Size is determined by the width of a door. "Sized" closers, that is, closers that have a factory pre-determined spring tension for a particular door width, have no spring tension adjustment. Many door closers today are "non-sized", indicating that spring tension can be field adjusted to fit the size of the door.

It is tempting to use the spring tension adjustment to solve problems, for example, in positive pressure situations where air flow is preventing the door from closing properly. However, the tighter you make the spring, the harder it will be to open the door. It is possible to tighten the spring tension to the point that some people will not be able to open the door.

Adjusting the Door Closer

To adjust the door closer, bring a step ladder tall enough so that you can easily reach the door closer from the second or third highest step. Climb the ladder and examine the closer. If you can't see adjustment screws, chances are the closer has a cover. Usually the cover is plastic, but it could also be metal. If you see no fasteners holding the cover on, that means the cover is held on by tension. Pull it off. If you do see fasteners, usually you can loosen, but not remove, the fasteners and the cover will slide off.

If you find that there is oil in the cover or oil on or leaking from the closer body, you can stop right now. You need a new door closer. If, however, it is not leaking, you can proceed.

Now that you have the cover off, you should be able to see the adjustment screws. If you are lucky, they will be marked on the closer body as to what they are or there will be a diagram inside the cover. If not, you may have to experiment a little to see which is which. Remember, when it comes to turning door closer adjustment screws, a little goes a long way. Start with no more than 1/8 of a turn. Turn the adjustment screw clockwise to slow the door closer down, counter-clockwise to speed it up. then get down off the ladder and observe the effect.

Open the door and watch it close. If it closes right the first time, check it 10 more times. If it closes correctly every time, you're done. If not, go back up the ladder and make another adjustment, etc., until the closer is doing what you want it to do. When it closes the way you want it to 10 times in a row, it will probably continue to do so.

Ideally a non-delayed action door closer will close and latch the door in 7 to 8 seconds.

Problems

If you expect a door closer to consistantly close the door, as a prerequisite the door must close properly. If there is a hinge problem, a warped door, or the door must swing uphill to close, a door closer will only go so far in solving the problem. Sometimes a door must be repaired before it will close and lock automatically with a door closer.

In vestibule conditions, where you have an exterior door, a small space, and then an interior door, the trapped air between the inside and outside door can be a factor. You may have to adjust both closers to get both to work correctly. Wherever air pressure is a factor, including negative or positive pressure situations, I have have gotten door closers to close and latch the door consistantly by adjusting them to a slow swing speed and a somewhat fast latch speed. The slow swing speed seems to give the air a chance to get out of the way and the fast latch speed gives it a very slight slam at the end to make sure it latches.

Trouble Shooting

• If oil is leaking from your door closer, throw it away and buy a new one.
• If your door closer is slamming the door and cannot be adjusted to do otherwise, either the fluid has leaked out or the valve seals are worn out. Either way, your best option is to replace it.
• If the closer stops closing the door before it's closed all the way, or actually spings back when you try to manually shut the door, the arm is probably installed on the shaft incorrectly. Download the instructions from the door closer manufacturer's web site and see if it is installed correctly.
• If the arm makes noise and bounces up and down while the door is in motion, tighten the fasteners that hold the arm to the closer, to the header, and at the knuckle that holds the two parts of the arm together.
• If the door closer has no spring tension and the spring tension adustment turns round and round with no effect, the spring is broken the door closer must be replaced.

More about Tom Rubenoff

Kwikset Smartkey Problems.... (Update)

8/23/2018 UPDATE: We just updated the video above to a better video from our colleague Terry Whin-Yates.

The original post, including many comments from viewers can be found here.

The post in the link above is by far, the most popular and frequently viewed post on this website.




Came across an interesting blogpost today that has several comments by product users, all complaining about similar problems shortly after installing Kwikset Smartkey locks.

One such comment by a poster....

"Our smartkey failed this evening. We locked both deadbolt and door as we left, came home to locked out. I called kwikset and after working with them on the phone trying to wiggle the key to the 1/4 turn position to try and get it to the learn position – nothing worked. The customer support person said since we had keys duplicated using the grinding method instead of having a locksmith stamp them out the keys had made the cams in the lock out of alignment. I asked CS how we will get in if we are on the OUTSIDE wanting in and he said we would have to either find another way in or drill out the cylinder. They are sending a replacement cylinder. No thanks – I don’t want to take the chance."

Another...

"My husband just bought this and installed it yesterday. While “rekeying” to our key, it stopped working! Now both the key that came with it doesn’t open the door nor the new key. I was looking for the company’s website for troubleshooting the problem and found this! Glad we kept the receipt as this installation is not continuing! Thank you all for commenting! You are saving more people from getting ripped off with this lock!"

Another...

"What a nightmare.My baby boy moves out to his first house and buys the kwikset smartkey to assure his security.comes home one night,pouring down rain and 28 degrees outside cant get in the house the key doesnt fit the lock .He has to sleep out in the car all night long.what a nightmare.never again will a smartkey be bought especially $80.00.there needs to be a recall on the kwikset smartkey.what a let down."

Another...

"What a joke, installed YESTERDAY, worked perfectly fine until coming home today with groceries and a 6 month old, to find out our key no longer worked. Was told by customer service that this is NOT an issue and people do not have this problem (Obviously I told him to check this website, because he was wrong)

Option one, I can take the deadbolt off my front door to bring to Home Depot and have them fix the lock, which would leave my house unsecure as there would be NO lock on my door. The other option is to wait 5-7 days for a new lock from them. He said the new lock they will send me is more efficient then the one month old lock already installed and he guarantees it will not have this problem.

In the meantime, how the heck am I supposed to get in and out of my house if my lock doesn’t work?

WHAT A JOKE! Take these stupid things offffff the market"

Another...

" I received the new smart key cylinder from

Kwieset and installed it on the front door. From the get-go I had problems, only some of the existing keys worked. Bought new keys and they seemed to work better for a short time. Now they are giving me problems. I have to jiggle them inside the lock to unlock the door and even now they are giving me problems. Finally I had enough: no trust in the lock and never knew when I would be locked out again. I took the smart key cylinder out and installed the old lock, which is a non smart key. At least now I have peace of mind that it will always work. I am keeping the old smart key locks, because I know with all the problems that everybody is having, there has to be a recall and maybe I can get my money back, but I will not hold my breath. Keep complaining to Kwikset about the so called smart key. I wasn’t very smart to buy it in the first place."

Many people seem to think that locksmith services are too expensive. In fact locksmith services are often cheaper than purchasing the DIY products from the big box hardware stores, because locksmiths have taken the time and training to master their product lines. Installation, service, maintenance all taken care of by a true technician with experience in the field.

I understand the perception that DIY is often cheaper, but realistically the locksmith (one of the oldest professions) has deliberately trained to service, advise and protect consumers from the poor advice and suggestions often received at the big box stores from untrained, unknowing part time sales assistants.

I regularly see both Kwikset Smartkey and Schlage Securekey products in the field. Often they are purchased by consumers at the big box hardware stores because most locksmiths refuse to stock them.

I can easily reset the tumblers for clients, often because they have lost the reset tool for the Kwikset or are simply unaware that the process is uncomplicated. The Schlage Securekey is a little more complicated process to re-key, but this is because many customers no longer have access to the blue reset key.

For the better (and often cheaper) products, visit your local locksmith today and find out the why's and how's behind purchasing suitable functional and correct locking systems and products.

See also Kwikset Smartkey Locks - Making Keys

Kwikset Smartkey Fault

Lockwood 7444 Keyed Pocket Door Lock - Inventory Dwindling

Perhaps our best selling product of the last 8 years, the Lockwood 7444 Keyed Pocket Door Lock and it's siblings, the 7410, 7400 and 7450, Privacy, Passage and Passage Latching versions continue as an in-demand and sought after offering that is easily installed and aesthetically pleasing.

The simplistic design allows for easy modification of a standard 2-3/8" (60mm) backset prep, with a standard 2-1/8" (52mm) cross bore hole.

The two connecting screws are stainless steel self-tapping screws that carve the threads in the outer casing for a solid/tight fit, requiring little to no maintenance over time.

As with any hardware product you install, natural movement of your house will effect how your doors move and lock/operate. It is important to periodically maintain your products to ensure continuous normal operations.

Take a look at the animated installation video and a marketing video that explain the products and the simple installation procedure, at our sister site locksmiths-st-louis.

Competitively priced and fast shipping ensure you receive product quickly.

Click on the picture at top left of this page to purchase and/or learn more.

Sinji - A Competitive Option To Ring

Sinji Wireless Doorbell and Camera System offers alternative to the Ring doorbell system.

This inexpensive alternative differs from Ring because it is not taking video and consuming significant storage.

We have reported about Ring products a number of times in recent years

This product is quite different in that it takes a snapshot of the door bell ringer and sends it over your home wifi system to users of an app.

Storage of pictures occupies significantly less storage than you need using the Ring product, yet offers similar security, albeit for much more competitive prices.

• Keep tabs on who comes to your door straight from your smartphone via app
• Easily install w/ zero wiring or professional installation required
• Monitor visitors at all hours w/ night vision support
• Anti-theft device alerts you if the doorbell is tampered with

Specs

• Dimensions: 3.3"H x 2.2"L 0.5"W
• Infrared night vision
• Snapshot function when bell is pressed
• Fully wireless
• Easy-install
• Resolution: 408 x 320
• Transmission distance: 98'
• Image sensor: 1/4 CMOS
• Lens: 80°, F2.8 aperture
• Power supply outdoor unit: 2 x AAA battery
• Power supply indoor unit: EU plug 100V-240V AC
• Outdoor transmission: 2.4G RF
• Indoor transmission: RF + WiFi

Compatibility

• Works with various IP camera apps, including Eye4 and EyeCloud
• Eye4 app requirements: iOS 8.0 or later; Android: varies with device
• EyeCloud app requirements: iOS 8.0 or later; Android 4.4 or later

Includes

• Outdoor unit
• Indoor unit
• User manual

Shipping

• Ships To Contiguous US
• Expected Delivery: Sep 13 - Sep 16

(source...)

Yale Confirms Connectivity Agreement With Comcast Xfinity Home

Yale Assure Locks with Wifi, Zigbee or Z-wave are now able to use the Xfinity Home Connectivity Service provided by leading communications provider Comcast.

Yale are well known across the globe for their longevity in the lock manufacturing industry.
their products are found in just about every country in the world.

The booming digital technology security products market continues to see massive growth and big players like Yale have not made their intentions secret. The number of products they make that already communicate with your home communications networks continues to amaze.

In such a crowded market, having a name like Yale is sure to be a game changer and finding competitive value remains a challenge. At least you can be assured that Yale continues to bring to market quality products at competitive prices, based on their 150+ years of continuous operations.

(source...)

Tariffs On Chinese Steel Cause USA Based Safe Manufacturer To Close Shop And Move To Mexico

Stack-On Safes, a Chicago based manufacturer of high quality safe and storage solutions, that has been offered through locksmiths for many years, has decided to close it's two local manufacturing facilities. The closures will eliminate almost 150 local jobs and move the companies manufacturing operations to Mexico.

The decision has not come lightly for Las Vegas based parent company Alpha Guardian, who believe that the recent introduction of tariffs on Chinese metals is a large contributing factor to the decision.

The tariffs announced in June, are making local USA based metal products manufacturers at odds with the federal government, who are attempting to bring back local metal manufacturing to this country.

Unfortunately, local based metals manufacturers cannot produce the quantities of metals, at sufficient cost points, to enable companies like Stack-On to continue to be competitive in the marketplace.


 Stack-On produce some innovative and high quality safe and storage products that are recommended and demanded by swathes of local locksmith companies, sporting goods suppliers, gun clubs, among others in the wider marketplace.

Critical to their business model is the cost of raw materials, chiefly steel. The recent introduction of 25% tariffs has turned their business model from a profitable venture into a loss.

Whatever your chosen political affiliation, it is important to understand the pros and cons of tariff applications and be aware that many countries can be economically affected by ignorant policies that cause upheaval to businesses, communities, employment and consumers.

(source...)

Identity Theft Continues To Be A Real Problem. How Would You Protect Yourself?

Identity theft continues to be a big problem affecting many people across a wide range of society.

You already like to protect your homes and families from unwanted intruders by installing quality (hopefully) security products and getting them installed by trained and qualified locksmith technicians.

But what do you do to better secure yourself from identity theft?

An article in Readers Digest recently appeared that discusses 26 Secrets An Identity Thief Doesnt Want You To Know.

Essentially, there are many little things you can be doing to minimize the chances that these opportunists attempt, to interrupt and destroy your peace of mind, your security, your financial security and those of your family and friends.

Being aware of these secrets might help (in some small way) to better protect you as you move forward.

(source...)